Executive Assistant & Operations Coordinator

Our client, a fashion-focused brand based in New York City, is seeking an Executive Assistant & Operations Coordinator to join their team in NYC!

• Provide comprehensive administrative support to the founder, including calendar management, correspondence, travel arrangements, and meeting prep.
• Assist with strategic projects, follow-ups, and cross-team tracking to ensure operational efficiency.
• Manage documentation, invoices, and operational reports with attention to detail.
• Support team efforts around brand activations, pop-ups, and seasonal events.
• Lead client communications across multiple channels.
• Oversee VIP and high-value client experience.
• Support order fulfillment, shipping logistics, and inventory updates.
• Optimize workflows to handle high-volume e-commerce inquiries efficiently.
• Track customer experience metrics and provide insights for continuous improvement.

• 3+ years of experience.
• Exceptional organizational skills and ability to multitask effectively.
• Polished written and verbal communication skills.
• Comfort using Shopify, CRM systems, and logistics tools.
• Demonstrated passion for customer service and brand storytelling.
• Self-motivated, accountable, and adaptable to a fast-changing environment.
• A positive, team-oriented attitude with a desire to grow within the company.

Full Time On Site.

Salary: $60K to $90K, commensurate with experience.