Administrative Assistant: Scheduling & Office Support

Now Hiring!

Service Master Restore® is seeking a detail-oriented and organized Administrative Assistant to join

our team. The ideal candidate will provide crucial administrative support to ensure the smooth

operation of our daily tasks and contribute to the overall efficiency of our team.

Job Title:

Administrative Assistant

Location:

Port Chester, NY

Fast Interview and Hiring Process.

Requirements

• Proven experience as an administrative assistant or in a similar role.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and familiarity with office equipment is beneficial.
• Excellent communication skills, both written and verbal, with a strong attention to detail.
• Ability to multitask, prioritize tasks, and manage time effectively in a fast-paced environment.
• Strong organizational skills and the ability to maintain confidentiality and professionalism.
• Experience in the restoration industry or related field is a plus.

Job Description

Position assists the business owners, management team and team members with a variety of tasks including

preparing payroll, processing invoices, answering phones, and scheduling appointments using multiple types

of software and interfacing with customers. Experience with Outlook and Excel are beneficial.

Prefer strong writing skills. Reports to the Office Manager and ensures that the front office runs at maximum

efficiency.

Responsibilities include:

Telephone:

• Responding to all phone calls courteously and within 3 rings
• Converting estimating requests into sales appointments
• Expressing interest, sincerity, and friendliness in voice tone
• Properly processing service requests
• Operating telephone “hold” button properly
• Completing phone messages properly and delivering them promptly
• Checking answering service daily prior to 8:30 a.m.
• Using company phones for company business only

Appointments:

• Scheduling sales appointments for earliest possible date
• Completing estimate and job forms accurately, including directions to the customer’s location
• Confirming customer work orders 24 hours in advance

Processing Completed Work:

• Completing service check within two days of work completion
• Filing all copies accurately
• Sending invoice copies to customers on day received

General Office

Skills:

• Demonstrating quality, accuracy, and neatness in typing and filing skills
• Understanding Service Master systems and products
• Efficiently organizing and using work hours for maximum productivity

About the Employer

Service Master Superior Cleaning & Restoration has

built a solid reputation on restoring Vs replacing. Over 30 years

of leadership under franchise owners Mike Vitti and Scott Fabrizio understand

the importance of delivering an immediate response for customers seeking

cleaning and remediation services. Our service areas include both

Fairfield County CT and Westchester County NY.. Our brand promise states

whether our franchise service is a water, smoke or fire emergency or is

large or small, we will do everything humanly possible to restore people’s

lives, homes, and businesses too normal. While we know doing the best

technical job is expected, our management and service team understands the

emotional needs of those involved and for each service call we deliver a

remarkable customer service experience. We assure both our commercial and

residential customers that our response services are completed efficiently but

most importantly effectively.

Since its founding in 1929 by Marion

E. Wade, a former minor league baseball player, Service Master has stood by its word and its customers. As a result, it has grown into a world-class company composed of a family of brands that provides residential and commercial services to 5 million customers in the past year alone.
Today, Service Master Restore is committed to helping our communities rebuild after a disaster, helping businesses get back to work, and helping our neighbors restore their homes to pre-loss conditions. Whether dealing with a burst pipe that impacts one home or a natural disaster that impacts the entire community, we’re by your side 24/7/365 to restore your property and your peace of mind.