Program Service Coordinator

• Coordinate the end-to-end flow of product samples, from receipt through final approval and disposition, ensuring full chain of custody at every stage.
• Maintain accurate receipt and approval status records, confirming each sample package is complete and properly documented.
• Partner with stakeholders across the organization to advance reviews and proactively resolve delays or missing information.

Arrange daily shipments and maintain detailed shipping records documenting the contents of every carton

Other responsibilities:

• Work with and report on data, spreadsheets and status of client work being done throughout UL Retail and Consumer Products fulfillment locations.
• Perform UL and client systems data entry and extraction as well as participate in process automation projects.
• Coordinate and compile client deliverables.
• Manage updates and dissemination of client documents, processes and related information in accordance with established governance and quality control principles.
• Perform data and submission monitoring, tracking, scheduling, analysis etc.
• as requested by management.
• Perform administrative maintenance and portal management for a variety of UL or client systems and databases as needed.
• Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices.
• Performs other duties as directed.

• Diploma or equivalent, plus three years of directly related experience.
• Effective computer and communication skills in English, written, and verbal.
• Experience with Microsoft Office including Excel.

What we offer:

Total Rewards:
We understand compensation is an important factor as you consider the next step in your career. The estimated salary range for this position is $56,600 to $75,400 and is based on multiple factors, including job-related knowledge/skills, experience, geographical location, as well as other factors.

This position is eligible for annual bonus compensation with a target payout of 5% of the base salary. This position also provides health benefits such as medical, dental and vision; wellness benefits such as mental and financial health; and retirement savings (401K) commensurate with the standard rewards offered in each individual location or country. We also provide full-time employees with paid time off including vacation (15 days), holiday including floating holidays (12 days) and sick time off (72 hours).

#LI-ND1 #ONSITE

• Change Management Processes
• Coaching and Mentoring
• Communication Skills
• Cross-functional Teamwork
• Customer Service Software
• Data Analytics Support
• Data Reports Analysis
• IT Ticketing System
• Microsoft Office
• Presentation Skills
• Process Improvement
• Process Improvement Initiatives
• Project Management Support
• Regulatory Compliance Support
• Resolving Difficult Troubleshooting Issue
• Technical Documentation