Service Manager - Fort Drum, NY

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The pay range for this position is $22.00 – $30.00/hr; however, the base pay offered may vary depending on factors such as job‑related knowledge, skills, experience, and market location. Selected candidates may be eligible for a number of benefits, including: medical, prescription, dental, vision, 401(k), life insurance, disability, tuition assistance, sick and vacation time, as well as tire discounts.

Goodyear owns and operates more than 580 tire and auto service centers nationwide. We offer a fun, fast‑paced work environment, with competitive base pay. Our comprehensive benefit package includes medical plans, 401(k), certification reimbursement and paid vacations. At Goodyear we invest in you and your future by providing excellent training for technicians, sales team, and management positions. We offer fast‑track career advancement opportunities for hard‑working, team players who can deliver results.

If you are looking for more than a job, apply today and begin your career with the tire and auto service innovation leader!

As a Service Manager you will gain hands‑on experience in one of Goodyear’s auto service centers by making meaningful connections while delivering outstanding service. You will also be responsible for managing the service department effectively by scheduling associates, service appointments, and organizing workflow to deliver quality work on time to guests. We encourage you to allow us to invest in your success as you invest in ours;

apply today!

• Manage the service department effectively by scheduling associates, service appointments, and organizing workflow to deliver quality work on time to guests
• Help drive and reach sales goals through guest interactions including tire and service sales
• Build guest relationships and ensure guest satisfaction by serving as the liaison between technicians and guests
• Contribute to the training and development of service department associates
• Articulate all warranties, promotions, and advertisements
• Utilize tools provided to make recommendations to guests based on manufacturing guidelines
• Maintain a clean and safe work and guest area
• Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting of consumer tires and wheels, standing, bending, and squatting

• Minimum 1 year of previous automotive service management experience
• Valid driver’s license
• Must be at least 18 years of age
• No relocation is being offered for this position
• Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future

• Previous automotive service sales experience
• Previous automotive service experience

• Strong work ethic; independently motivated to produce results with limited influence from others
• Hard worker who works diligently to get tasks done and demonstrates personal characteristics such as responsibility, dependability, conscientiousness, communication, and teamwork
• Ability to review, analyze, and interpret information, identify problems, and make decisions
• Ability to read, understand, and follow procedures and guidelines
• Depending on location, our stores may be open 7 days a week, which may include weekends and some holidays
• Commitment to following established safety policies and procedures

• Within 5 minutes of applying, you’ll receive an email and text with a link to complete a prescreen questionnaire on any device.
• If you pass, you’ll receive an invitation to schedule a phone or in‑person interview.
• Your Goodyear application dashboard shows status updates and your recruiter’s contact details for assistance.

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