Mechanical Estimator​/Auditor II; Manheim Orlando

Cox Automotive - USA

Vehicle Operations

Estimator/Auditor II

Individual Contributor

No remote option; must work at a specified Cox location

No

Day

Hourly base pay rate is $18.17 - $27.31/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

The Recon Estimator / Auditor II serves as an advanced recon subject matter expert responsible for estimating, auditing, and operational coordination of vehicle reconditioning activities. This role ensures accurate reconditioning estimates, vendor compliance, cost control, quality assurance, and efficient movement of vehicles through the recon pipeline. The position acts as a cross‑functional liaison between Client Services, internal recon teams, mechanical shops, and external vendors to support service level agreements (SLAs), cycle-time reduction, and customer satisfaction.

• Coordinate vehicles sent for sublet and off-site repairs, ensuring accurate tracking and consistent communication with vendors
• Act as a liaison between Client Services, recon teams, mechanical shops, and external vendors to ensure seamless day‑to‑day operations
• Monitor vehicle progress through the recon pipeline to support cycle-time reduction and throughput goals
• Assist in workflow coordination across departments to enhance operational efficiency and minimize delays
• Maintain direct communication with auction and recon departments to ensure proper vehicle movement, prioritization, and timely service completion

• Prepare accurate and detailed reconditioning estimates for mechanical, cosmetic, structural, and other recon services
• Produce estimates for commercial, dealer, rental, retail customers, as well as internal or lot damage repairs
• Ensure estimating aligns with internal standards, client SLAs, and cost control expectations
• Communicate estimates in required formats (electronic systems, email, written documentation) to meet internal and external customer needs
• Collaborate with Procurement/Purchasing to validate correct parts pricing and labor costs within estimates
• Monitor repair approvals, repair status, completion timelines, transportation needs, and customer updates as directed by management

• Audit estimates, completed repairs, and vendor invoices to ensure accuracy, completeness, and policy compliance
• Conduct condition report and imaging audits to reduce risk exposure, goodwill expense, and policy loss
• Examine vehicles to verify repair quality, scope accuracy, prior damage, and compliance with recon standards
• Identify discrepancies related to labor hours, parts usage, pricing, or non-approved repairs
• Enforce adherence to recon guidelines, safety standards, and client-specific requirements

• Serve as a primary point of contact for resolving recon-related issues for assigned accounts
• Provide exceptional customer service by promptly addressing vehicle condition questions or discrepancies
• Build strong working relationships with vendors to support quality, accountability, and performance expectations
• Educate clients on auction and recon processes and recommend recon services that enhance vehicle value
• Support resolution of complex recon challenges through collaboration with internal stakeholders

• Maintain strict adherence to company policies, recon standards, safety guidelines, and client SLAs
• Dem…