Partnership Specialist

Responsibilities

• Assist in coordinating, executing, and supporting the team and university strategic plan, under the oversight of the Director of Partnership Development.
• Actively seek opportunities to promote Excelsior and engage existing partners through relationship building, site visits, webinars, presentations, and other forms of outreach, engagement, and marketing with the focus of generating inquiries, enrollments, credit taking, and revenue.
• Identify process refinements and strategies to improve student experience and heighten the level of customer service being delivered to partnership students and/or partners. Identify specific needs of prospective students and triage student issues to appropriate parties.
• Engage with partner contacts to identify and organize recruiting and engagement events, both face-to-face and virtual, such as education fairs, benefits fairs, transfer fairs, webinars, direct enrollment events, and other prospective student facing engagements.
• Prepare presentations, webinars, and content for presenting to partner contacts and students on Excelsior University programs, products, and services.
• Engage with partners and students via social media, newsletters, direct mail, email campaigns and/or other communication vehicles as per Excelsior guidelines and best practices.
• Generate inquiries that are a good fit for Excelsior.
• Provide support to students and work collaboratively with Strategic Partnerships and Alliances team members and Excelsior staff, as necessary, to assist students through the admissions and advising pipeline.
• Upon qualifying the student inquiry, provide unofficial evaluations to partnership students to assist with conversion to enrollment.
• As an Account Manager, the Partnership Specialist builds and manages relationships with various stakeholders representing designated partners and acts as a point of contact and advocate.

• Bachelor's degree from a regionally accredited institution.
• At least one year in a related role such as sales, account management, marketing, admissions, recruiting, or business development.
• The drive for success in inquiry, enrollment, credit taking, and revenue generation and building successful partnership programs.
• Demonstrate creativity, enthusiasm, and openness to innovation.
• Ability to master a wide body of knowledge and information.
• Interpersonal, oral, written communication, and presentation skills.
• Organizational, analytical, decision making, and problem-solving skills.
• Ability to review/prepare accurate detailed documents.
• Proficient computer literacy and willingness to learn new applications, Knowledge of Microsoft Office products required. Knowledge of Salesforce and SharePoint a plus.

• Willingness to work with multiple, diverse stakeholders across complex organizations and different populations and recognize opportunities for growth.
• Willingness to establish and maintain relationships with key decision makers and develop a high level of understanding for professional development and workforce needs within key organizations and verticals.
• Ability to excel working fully remote or hybrid in a professional, private, quiet workspace managing multiple priorities and meeting deadlines and goals.
• Self-discipline with proven ability to work independently and with initiative to successfully achieve goals and objectives.
• Willingness and ability to travel (including nights and weekends).

Salary range: $58,500.00 - $60,000.00.

Excelsior University offers competitive compensation and a generous benefits package that includes paid time off, retirement, and excellent health insurance.

Excelsior University is an equal opportunity employer committed to ensuring all qualified applicants receive consideration for employment without regard to any legally protected characteristic.

AA/EOE/ADA