Logistics Coordinator- DTC & Parcel

Blueland is reimagining everyday cleaning essentials with safe, products that are free from single-use plastic and eliminate the need to choose between what’s safe for your family, good for the planet, and proven to work. With 45 patents granted & 39 patents pending worldwide, Blueland’s innovative products have diverted over 1 billion single-use plastic bottles from landfills and oceans and 7.5 million pounds of CO2 from the atmosphere since 2019.

While traditional cleaners are packaged in plastic and may contain up to 95% water, all Blueland products utilize tablet or powder formats, designed to be used directly or mixed with household tap water, and come in compostable or recyclable packaging. From the kitchen sink to the laundry room, we create products families can trust and afford to use over and over (and over) again.

Available on  and nationwide at Target, Costco, Whole Foods and select local retailers.

In a world where half of the planet’s carbon emissions come from just 36 companies, we believe that business should be a force for good and that mission and profit are not mutually exclusive—in fact, we’re proof of it. We’re committed to holding ourselves to the highest parental and environmental standards—which includes ongoing and unbiased certifications from trusted third-party organizations like Cradle to Cradle, EPA Safer Choice, USDA Bio Preferred, Leaping Bunny, and EWG Verified.

We’re also a Certified Climate Neutral business and certified B Corp “Best for the World.”

Blueland was featured on the Season 11 premiere of Shark Tank and successfully secured an investment. We’re also well-funded by top tier venture capital firms as well as notable investors including Gwyneth Paltrow, Justin Timberlake and founders of Sweetgreen, Thrive Market, Honest Company, Rent the Runway, and Bonobos. Our products have been featured across top tier outlets including the New York Times, Fast Company, Tech Crunch, VOGUE, Wall Street Journal, Inc.,

and more.

The Role:

As the Logistics Coordinator – DTC & Parcel, you will own the day-to-day execution of parcel-level shipping and fulfillment operations for our direct-to-consumer (DTC) and drop-ship channels. You will manage the flow of goods through our 3PL network to ensure timely, accurate, and cost-effective delivery to our end customers across our own Shopify platform and wholesale drop-ship channels including Amazon FBM, Tik Tok Shop,  You will play a critical role in monitoring shipping KPIs, resolving fulfillment issues, and partnering cross-functionally to support customer satisfaction and business growth.

This role partners closely with the Logistics Coordinator – Retail & Freight and reports to the Director of Customer Supply Chain & Logistics.

• Own the day-to-day execution of parcel shipments, including DTC orders, drop-ship orders (Amazon FBM, Tik Tok Shop, , etc.), and wholesale platforms.
• Produce and monitor daily shipping reports and KPIs (e.g., on-time delivery, carrier performance, issue resolution time), analyze trends, and proactively identify opportunities for improvement.
• Serve as the first line of response to fulfillment issues or delays, partnering closely with our 3PL to clear errors and ensure timely resolution.
• Collaborate with the Supply Planning team to identify inventory gaps and resolve backorders.
• Collaborate with our 3PL to track inventory levels and communicate risks related to stockouts, overstock, or misallocated inventory.
• Support the management of BOMs and new item setup in the ERP and 3PL’s WMS platform.
• Partner with the commercial and CX teams to manage fulfillment expectations across all DTC and drop-ship channels.
• Provide documentation and investigative support for the accounting and finance teams during month-end close and other regular financial processes.
• Ensure accurate and timely routing of orders across systems (e.g., Shopify, Commerce Hub/Rithum, Tik Tok Shop, Celigo), verifying that shipping methods, SLAs, and order requirements are met.
• Maintain data cleanliness in ERP, WMS, and shipping platforms to ensure seamless fulfillment operations.
• Support new DTC channel launches and promotion campaign…