Treatment Coordinator

Overview

Join to apply for the Treatment Coordinator role at Diamond Braces Orthodontist:
Braces & Invisalign
.

At Diamond Braces, we believe in improving lives through healthier smiles. Our mission is to provide orthodontic care that is affordable, accessible, and delivered with amazing customer service—the AAA Experience. We’re committed to making every smile count and live by our “No Smile Left Behind” philosophy. Your career growth is our priority, with opportunities to learn, advance, and take on new challenges while making a meaningful impact on our clients’ lives.

Treatment Coordinator

Are you the friendly, organized voice that brightens someone’s day? Join our front office team as a Treatment Coordinator and become the heart of our practice. From the first hello to daily coordination, you’ll help create a seamless, positive experience for every patient who walks through our doors.

• Educate Clients on Healthy Smiles:
  Explain the long-term benefits of dental care and make the treatment process exciting and easy to grasp.
• Guide Through Treatment Choices:
  Help clients understand treatment options and benefits in clear, simple terms.
• Answer Questions:
  Respond to client inquiries in person, by phone, or by email with strong communication and support.
• Manage Appointments:
  Optimize scheduling, reduce wait times, and maintain smooth client flow.
• Greet Clients Warmly:
  Create a welcoming environment from the moment of arrival.
• Provide Clear Information:
  Ensure clients have all needed information and documents, showing transparency and commitment to care.
• Verify Insurance Details:
  Confirm eligibility, usage, and limitations; follow up on benefits as needed.
• Support the Dental Team:
  Assist dentists and other staff to keep operations smooth and efficient.
• Maintain a Clean Workspace:
  Keep the area clean and safe to protect clients and staff.
• Stay Flexible:
  Be ready to take on additional tasks as the practice needs change.

• Experience in retail, sales, or a similar customer-focused role.
• High school diploma or equivalent.
• Strong communication and interpersonal skills.
• Proficiency in computer literacy.

• Highly competitive compensation.
• Health, dental, and vision insurance.
• 401(k) retirement plan with company match.
• Paid time off and holidays.
• Performance-based bonus opportunities.
• Discounted orthodontic care for you and your family.
• Loan assistance for dental assistant school and continued education (CE).
• Access to cutting-edge technology and world-class facilities.
• A fun, inclusive, and supportive culture where your career can thrive.

• Job Type: Full-time
• Compensation:
  Pay range starting at $18.00 per hour; final offer determined by experience and qualifications.
• Job Location:
  
  In-person; local travel between offices may be required.
• Work Hours:
  
  Monday-Thursday 8:30 am–6:00 pm or 9:30 am–7:00 pm;
  Friday 8:30 am–5:00 pm;
  Saturday 8:30 am–4:00 pm.