LT Recovery Coordinator

Join to apply for the LT Recovery Coordinator-1 role at Life Time Inc.

The LT Recovery Coordinator delivers the highest customer service to all members and guests through professional greetings, account maintenance, and extensive knowledge of LT Recovery products and services. They maintain day‑to‑day operations of the LT Recovery space and client accounts, anticipate member needs, maximize scheduling productivity, and assist the Life Clinic Coordinator when needed.

• LT Recovery daily operations: open and close the space, maintain cleaning schedule, ensure equipment is in good condition, submit work orders, order supplies, and maintain knowledge of products and services.
• Front desk operations: answer phone calls, check members in and out, schedule client appointments, use professional email for communication, process paperwork and payments, and manage client accounts.
• Member engagement: greet members warmly, provide excellent customer service, manage events and communications, and assist with equipment setup.

• High School Diploma or GED.
• Office management experience.
• Knowledge or certification in exercise and sports science.
• Knowledge of fitness, cardiovascular training, nutrition and program design.
• Customer service experience.
• Subject to work holidays and weekends.
• Ability to perform aerobic activity for duration of class and lift up to 50 pounds.

• Clinic office or customer service based job experience.

This is an hourly position with wages starting at $18.00 and up to $21.25, based on experience and qualifications.

• A fully subsidized membership.
• Discounts on Life Time products and services.
• 401(k) retirement savings plan with company discretionary match (21 years of age and older).
• Training and professional development.
• Paid sick leave where required by law.
• Medical, dental, vision, and prescription drug coverage.
• Short term and long term disability insurance.
• Life insurance.
• Pre-tax flexible spending and dependent care plans.
• Parental leave and adoption assistance.
• Paid time off, including 5 to 20 vacation days per calendar year (based on tenure) and paid sick leave.
• Deferred compensation plan, if the team member meets the required income threshold.

Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.