Principal, Enterprise Transformation
Listed on 2026-01-12
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Business
Client Relationship Manager, Business Management -
Management
Client Relationship Manager, Business Management
Overview
IQVIA Consulting Services has always been a key organization within IQVIA, providing clients with a wide range of impactful solutions and assets to leverage as well as functioning as a key hub for internal talent development. Today, IQVIA Consulting N.A. employs over 300 team members who partner with our life sciences and healthcare clients around the world, working across a number of solution areas or “Centers of Excellence”.
Our Enterprise Transformation team works closely with our clients in the life sciences industry to address key strategic questions and challenges facing their organizations. Individuals within our Enterprise Transformation team will support multidisciplinary, cross-functional projects within our clients Commercial, R&D, Technology, and Operational functions.
RoleAs a Principal within Consulting Services, you will take on a variety of roles that focus primarily within the following core areas: client & project leadership, business development, as well as firm & operational leadership roles. The main focus of a principal is to deliver outstanding client service, while building trusted relationships with new and existing clients that enhance the Consulting Services brand.
You will work directly with clients to develop business opportunities and deliver projects ensuring that delivery results are at high levels of client satisfaction. The Principal’s success will be measured by the ability to take on larger and more complex projects, while opening up new business relationships to the firm.
Develop and deliver insightful, value-added strategies that address complex client issues.
Create and elevate new business opportunities through the identification of value-added follow-on work and identify new revenue opportunities with existing and new client organisations.
Act as principal owner of client engagements; ultimate responsibility for client satisfaction and delivering high levels of quality/added value.
Provide follow-up with clients after project deliverables have been completed to ensure client satisfaction.
Allocate direction, advice, and intellectual leadership to clients and delivery teams.
Provide high level input and ensure development of client reports and presentations.
Ability to deliver all or significant portions of findings to clients.
Lead thought leadership and firm building initiatives.
Remain current on industry, clients, and competitive trends and directions in order to anticipate and identify new business challenges and issues with assigned clients.
Contribute to the enhanced awareness of CONSULTING SERVICES in the marketplace, e.g. through speaking engagements, client meetings, and publications.
Participate in annual performance review team processes.
Engage in recruitment and selection of new staff.
Mentor, coach, and share subject matter expertise with others to help develop individuals and capabilities delivering world-class solutions for clients.
The successful candidate will have a track record of success across the majority of the following competencies:
Client Relationship Management and Delivery - Principal owner of client engagements to the brand and commercial functions within leading Life Sciences organizations, focused on client satisfaction and outstanding client deliverables. Proven capability to identify new revenue opportunities with existing clients.
Team Development/Management - Proven skills in identifying, recruiting, mentoring/coaching, and retaining top talent for our practice teams.
Business Development - Proven success selling complex strategy and operations engagements to the top Pharma/Life Sciences companies. Actively participate in proposal development and ongoing pre-sales meetings with potential new client organizations.
Pharmaceutical Commercialization/Launch Experience - Ability to speak in detail with CEOs, COOs, and CMOs about brand, launch and commercial strategy services/solutions, specifically in the life sciences industry segment, in a meaningful manner with depth of content knowledge.
Senior Level Solution Selling - Proven ability to build relationships, identify client pain points, and…
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