Operations Associate

Operations Associate

Manhattan | Operations | In office | Full-time

US Construction is a $1.4T industry ridden with crappy software and manual processes. Trayd is a construction payroll and back office platform designed for specialty contractors and their workforce. We automate tedious everyday tasks, eliminating over 100 hours a month of paper pushing and data reconciliation across siloed platforms. Our application is the all-in-one back-office platform covering payroll, scheduling, HR, accounting, and certifications - a $6+ billion annual opportunity.

Trayd has raised $4.5M from world class investors like Suffolk Technologies, Bloomberg Beta, and Y Combinator. Come join us!

Recent press:

• Bricks & Bytes Podcast:
  Trayd's Mission to Simplify Construction Payroll
• Trayd's $4.5M Seed Round Press Release (Business Wire)
• BCV’s Top 50 Vertical SaaS companies of 2024
• AEC+TECH’s Top Risk Management Tools for Construction

We are hiring a Mid-Level Operations Associate to own the internal systems that keep Trayd running—spanning finance operations, HR operations, and revenue operations. You’ll partner directly with the CEO and cross-functional leaders to manage company financial rhythms, maintain people operations and compliance, and ensure our sales and customer teams have clean, reliable data to operate from. From overseeing cash, budgets, and vendor workflows, to running hiring and onboarding processes, to maintaining CRM accuracy and revenue reporting, you’ll be the connective tissue across the business.

This role is perfect for someone who is highly organized, systems-minded, and excited to build scalable processes in a fast-growing startup environment.

• Own the weekly, monthly and quarterly financial rhythm: AP/AR, vendor contracts, expense reporting.
• Maintain and update financial models; partner with CEO on scenario-planning and investor/board materials.
• Track cash flow, burn, budgets vs. actuals across departments; coordinate external accounting support.

• Lead hiring workflow from job postings to interview coordination, onboarding and off-boarding.
• Manage HRIS, employee records, benefits administration, compliance (multi-state).
• Drive performance-cycle processes, employee engagement, policy documentation and handbooks.

• Maintain CRM hygiene, build dashboards for pipeline, forecasts, sales activities and comp tracking.
• Partner with Sales and CS teams to optimize lead-handoff, contract workflows, renewal calendars and data accuracy.
• Own contract intake → processing → system update workflows and reporting

• 3–6+ years in operations, finance, HR ops, Rev Ops, or similar hybrid role
• Comfortable owning processes end-to-end and context-switching between domains
• Highly organized, proactive, and systems-oriented
• Strong Excel/Sheets skills and familiarity with CRM/HRIS/finance tools
• Exceptional communicator who works well with leadership and cross-functional teams
• Thrives in fast-paced, resource-constrained startup environments
• Values accuracy, clarity, and documentation

• You’re eager to learn, driven, and a self-starter
• You’re organized, detail-oriented, and a strong communicator
• You love solving problems and making processes better

• You’ve worked in an early-stage startup environment

• Competitive salary
• Health, dental, and vision insurance
• 401(k)
• A fast-paced team that likes to build

The base pay range for this role is $80,000 – $100,000 per year.