Principal, Business Operations and Strategy

Principal, Business Operations and Strategy

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The world’s most sophisticated companies rely on Alpha Sense to remove uncertainty from decision‑making. With market intelligence and search built on proven AI, Alpha Sense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content. The acquisition of Tegus by Alpha Sense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI‑driven market intelligence.

Together, Alpha Sense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, Alpha Sense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland.

Come join us!

• Enablement: supports our teams to do their best work through employee training, communications, and knowledge management
• Systems Strategy: supercharges workflow by leveraging technology and collaborating with Vendor and Product teams
• Strategy & Planning: steers the organization toward growth through quarterly / annual planning, account strategy, performance management, and operational strategy initiatives
• Compliance Programs: leverages systems, technology, and data to support compliance teams and processes
• Business Operations & Strategy: identifies and executes top‑line growth and bottom‑line optimization initiatives

As a Principal, Business Operations and Strategy, you will report to the Senior Director of Content Operations Strategy & Enablement and lead high‑impact initiatives across the Expert Insights organization. You will own the strategic initiative roadmap, identifying, prioritizing, and executing the projects that matter most. You will serve as a key business partner to Operations Leadership, driving medium and long‑term priorities and ensuring cross‑functional alignment across Revenue, Product, Finance, Enablement, and Operations.

Your work will span growth opportunities, strategic initiatives, operational improvements, and new product exploration, helping the organization scale efficiently while unlocking new avenues for customer and content production expansion.

• 7+ years of professional experience, ideally in consulting, corporate strategy, business operations, or a high‑growth startup
• Experience operating in fast‑paced, ambiguous environments with a blend of strategy and execution
• Advanced Excel + SQL proficiency
• Familiarity with modern BI tools (Tableau, Looker, PBI)
• Ability to quantify impact and build ROI cases for initiatives
• Self‑directed problem solver with strong first‑principles and design thinking mindset
• Proven ability to manage multiple projects, make clear decisions, and deliver results in fast‑paced environments
• Skilled in process mapping and scalable system design;
  Lean Six Sigma experience a plus
• Strong communicator who influences across levels and presents effectively to executives
• Brings stakeholders along efficiently, creating clarity without over‑indexing on consensus
• Balances strategic thinking with hands‑on execution and a high bar for quality
• Intellectually curious, adaptable, and collaborative; thrives in ambiguity and moves fast with precision

• Lead 1 to 3 high‑impact cross‑functional projects each quarter
• Translate ambiguous problems into structured plans with clear success metrics
• Align stakeholders across Ops, Revenue, Product, Finance, and Enablement
• Stand up new processes or capabilities and transition them to long‑term owners

• Identify and evaluate new service offerings, customer segments, and partnership…