Manager of Executive Support Coordinator

Manager of Executive Support Coordinator

Location:

New York

Requisition

As Executive Support Coordinator Manager, Supervising Associate, you’ll work across teams to provide the supervision, knowledge, resources and tools that help EY deliver exceptional quality service to our clients.

The opportunity

You’ll implement administrative strategic plans and maintain performance measurements for a customer base of 650‑1,500 people. You’ll monitor financial and operational performance, lead and develop individuals and teams by using people‑management processes and tools, and help EY deliver exceptional quality service to our clients.

Your key responsibilities

• Manage, counsel and negotiate assignments for approximately 20‑30 Executive Support Coordinators based on client need and resources.
• Solicit ongoing feedback from customers to evaluate and coach executive assistants on their performance.
• Set up full project plans including objectives, milestones, priorities, team, calendar and nature of deliverables.
• Demonstrate proactive business development by initiating discussions with existing internal customers on possible additional work and satisfaction with current support.
• Coordinate and assist with budget planning and ensure operating within approved budget.
• Meet or exceed the needs of internal customers by partnering with other groups, cultivating relationships, aligning people and processes, and identifying workplace efficiencies.
• Create a teaming and knowledge transfer culture.
• Participate on national projects.
• Collaborate across virtual teams to promote seamless service to customers.

Skills and attributes for success

• Ability to work with all levels within the firm and build solid relationships with internal groups.
• Exercise influence at many levels of the organization.
• Proactively identify and address project risks and opportunities.
• Pinpoint alternative solutions when necessary.
• Excellent communication skills, attention to detail and strong organizational skills.
• Ability to instill confidence and provide leadership in managing people.

To qualify for the role, you must have

• Bachelor's degree in a related discipline, or equivalent work experience.
• 6‑8 plus years of experience.
• 2 plus years of experience managing people.
• Proficiency in MS Word, Excel, PowerPoint, Teams and Outlook.
• Ability to work in the New York EY office.
• Flexibility with hours to meet business needs.

Ideally, you’ll also have

• Strong MS Office (Outlook, Excel, Word).
• Proficiency in MS SharePoint.

What we look for

We are looking for individuals that have a strong business acumen and personal leadership, innovative, creative thinking, strategic, collaborative and consultative mindset, and a fresh perspective to thrive in this environment.

What we offer you

We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $66,700 to $124,700. The range for New York City Metro Area, Washington State and California (excluding Sacramento) is $80,000 to $141,700.

In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.

• We provide a hybrid model; most external, client‑serving roles will work together in person 40‑60 % of the time over the course of an engagement, project or year.
• Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances.

Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an on‑going basis.

EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.

EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry that will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at