Business Intelligence Manager

Base pay range

$90,000.00/yr - $/yr

Metergy has the energy, rapid growth and excitement of a startup, together with a rock-solid, recession‑proof business that has a 45‑year track record. We’re a technology company that drives huge carbon emission reductions. We supply, install and remotely read meters to measure individual suite consumption of electricity, water, gas and thermal energy in multi‑residential and commercial buildings, and bill and collect for the cost of commodities and administrative charges.

Our Submetering as a Service (SaaS) model delivers long‑term recurring revenue and reduces in‑suite energy consumption by 40%. We are a portfolio company of Brookfield Infrastructure Partners and are recognized as a Great Place to Work for the second consecutive year.

The Business Intelligence Team is accountable for the management, development and execution of the Business Intelligence (BI) & Revenue Assurance Program, Annual Rate Increases, operations dashboards, reporting and overall Gross Margin Integrity.

• Lead BI team developing and managing production reporting and monthly KPI/M .
• Conduct deep‑dive business intelligence analysis into operational areas, providing insight on the interplay between key performance indicators such as workforce performance, revenue assurance, productivity, cost and quality drivers.
• Effectively collaborate with stakeholders to develop insights and recommendations to enable strategic discussions among leadership.
• Provide monthly management insight for performance opportunities, including variance analysis to identify resource allocation and efficiency opportunities.
• Plan, develop and approve operational policies in all functional areas, establish standard operating procedures and quality management systems for revenue assurance.
• Inspire and build leaders, set an environment that drives success with continuous improvement and a customer‑centric focus supplemented with a sense of urgency.
• Work with all departmental owners to implement and ensure controls are in place to support client success, billing, field and sales teams.
• Develop and champion issues across the organization by engaging key stakeholders on activity and requirements necessary to drive team maximization.
• Oversee analyses and audits of data to ensure integrity throughout the meter data management processes; resolve issues using appropriate resolution methods.
• Accountable for formal presentations and communications to all levels of the organization (e.g., Monthly Business Reports and investment requests).

• University degree required; preferential consideration for post‑graduate degrees (MBA) or professional accounting designation (CPA).
• Preference for additional training with Data Analytics or IT.
• Preference for industry experience with utilities, telecommunications or other large consumer base businesses within North American jurisdictions (250k+ customers).
• 4+ years related experience and management of high‑performing teams.
• High proficiency in data modelling and analysis with demonstrated acumen using Excel, Power
  
  BI and SQL.
• Excellent collaboration skills to build strong working partnerships with stakeholders.
• Understanding and experience working with statistical revenue and costing information to provide business insight and opportunities to reduce cost.
• Strong technical skills to mine large volumes of data.
• Ability to apply superior data knowledge & discovery skills into building effective analysis.
• Ability to conduct basic statistical and correlation analysis to identify patterns and trends.
• Industry or working experience with customer billing environments with large transaction volumes such as utilities or telecommunications.
• Attention to detail and quality, strong time management and project/work planning skills.
• Proven ability to work with and deliver industry‑leading best‑in‑class reporting and analytical solutions.
• Proven ability to coach, mentor, lead and inspire teams.
• Excellent interpersonal and customer interaction skills, including communication, presentation and conflict resolution skills.

• Excellent health coverage and life insurance benefits – no waiting period.
• Company‑paid long‑term disability and basic life coverage.
• Flexible Spending Account (FSA) options.
• 401(k) plan with immediate company match.
• Generous paid time off plan plus 10 paid holidays.
• Summer hours to enjoy the weather.
• Regular social events – happy hours, summer & holiday parties, and more.

Metergy is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other legally protected status. We strive to create an inclusive and diverse workplace for all.