Account Manager

Specialist, Account Management

Join to apply for the Specialist, Account Management role at .

Company Description

We’re  – you might not know our name, but companies like eBay, ASOS, Klarna, Uber Eats, and Sony do. That moment when you check out online? We make it happen.  is where the world checks out. Our global network powers billions of transactions every year, making money move without making a fuss. We spent years perfecting a service most people will never notice.

Because when digital payments just work, businesses grow, customers stay, and no one stops to think about why. With 19 offices spanning six continents, we feel at home everywhere – but London is our HQ. Wherever our people work their magic, they’re fast‑moving, performance‑obsessed, and driven by being better every day. Ideal. Because a role here isn’t just another job;

it’s a career‑defining opportunity to build the future of fintech.

Job Description

is one of the most exciting fintechs in the world. Our mission is to enable businesses and their communities to thrive in the digital economy. We’re the strategic payments partner for some of the best known fast‑moving brands globally such as Wise, Hut Group, Sony Electronics, Homebase, Henkel, Klarna and many others. Purpose‑built with performance and scalability in mind, our flexible cloud‑based payments platform helps global enterprises launch new products and create experiences customers love.

And it’s not just what we build that makes us different. It’s how. We empower passionate problem‑solvers to collaborate, innovate and do their best work. That’s why we’re on the Forbes Cloud 100 list and a Great Place to Work accredited company. And we’re just getting started. We’re building diverse and inclusive teams around the world — because that’s how we create even better experiences for our merchants and our partners.

And we need your help. Join us to build the digital economy of tomorrow.  is actively looking for a strategic‑thinking, resourceful and highly driven Account Manager to nurture and maintain long‑term relationships with our Enterprise merchants. This is an excellent opportunity to join one of the most successful Fin Tech companies at a turning point of its global expansion. You will be the business advisor and main point of contact to a merchant post‑integration process.

You will act as the voice of our product and ambassador of our brand, acting as a trusted advisor and strategic partner to our merchants. Key for success here will be the ability to apply your business savvy knowledge and the required gravitas to effectively communicate and influence at all levels to achieve win‑win scenarios and promote the value proposition.

The ideal candidate is an independent, hard‑working individual, able to stand out in an entrepreneurial environment and excel through self‑motivation and personal drive. If you are eager to join a growing, fast‑paced, start‑up company and contribute to crafting its future, this is the role for you to make a difference.

What You’ll Be Doing

• Craft merchant specific account development plans focusing on revenue generation
• Build high touch, consultative and positive relationships with our merchants through regular and open communications
• Deliver expertise, education, and guidance to merchants as they craft and complete a comprehensive, global payments strategy
• Analyze merchant’s performance and provide recommendations to improve the payment flow / revenue
• Focus on exceeding strategic and financial targets of our merchants by analyzing active payment products, transaction volumes, and service levels
• Understand the intricacies of our products, services and partner networks thoroughly to leverage as needed to meet our merchants’ needs
• Collaborate with various teams across the company (e.g. Sales, Integration, Support, Legal, Engineering) to ensure an outstanding merchant experience

About You

• Good knowledge of today’s major e‑commerce and payments technologies, players and future trends
• 2+ years of experience working in a PSP, Acquirer or similar
• Experience in a B2B Enterprise Account Management and/or Relationship Management role in the Fin Tech and/or Payments…