Lead Product Manager – Purchase Product

Location: New York

Lead Product Manager – Purchase Product page is loaded## Lead Product Manager – Purchase Product locations:
New York, NY, USA:
Chicago, IL, USA:
Austin, TX, USAtime type:
Full time posted on:
Posted Yesterday job requisition :
JR-85664

Job Summary:

JOB DESCRIPTION – Lead Product Manager – Purchase Product

Location:

US - Eastern or Central time zones

Division:
Purchase Product Line Manager:
Sr. Director, Product Management Contract

Terms:

Full-time Permanent

THE TEAMTicketmaster’s Purchase Product team is at the forefront of delivering innovative ecommerce solutions that power fan experiences across the globe. We collaborate with a wide range of internal and external partners, including engineering, design, marketing, CRM, and client-facing teams, to create and optimize purchase flows, upsells, add-ons, dynamic packages, and travel integrations. Our mission is to drive value for fans, clients, and the business by delivering seamless, scalable, and high-impact products and fan experiences.

THE JOBAs Lead Product Manager, you will set the strategic direction and lead the execution of ancillary upsells, add-ons, dynamic packages, and travel offerings within the purchase experience. Operating at the intersection of fan experience, business objectives, and technical excellence, you will drive initiatives that are highly strategic, complex, and impactful. You will work cross-functionally to deliver products that meet the needs of a diverse set of stakeholders, including clients and go-to-market partners, while mentoring and developing other product managers.

WHAT YOU WILL BE DOING
* Develop and evangelize the product strategy for upsells and ancillary offerings, aligned with company objectives and market trends.
* Exercise independent judgment in methods, techniques, and evaluation criteria to achieve ambitious goals.
* Contribute to the development of company principles and objectives, influencing enterprise-wide priorities.
* Demonstrate deep expertise in ecommerce, purchase flows, upsell mechanics, dynamic packaging, and travel integrations.
* Partner with Design and Engineering to build robust, highly scalable solutions.
* Stay ahead of industry trends, regulatory requirements, and emerging technologies to inform product decisions.
* Lead and inspire other purchase product managers, providing mentorship, coaching, and effective delegation.
* Drive delivery across many dependencies, collaborating with engineering, design, marketing, CRM, legal, operations, and client-facing teams.
* Manage complex go-to-market plans, coordinating with external clients and internal stakeholders to ensure successful launches and adoption.
* Navigate ambiguity and competing priorities, ensuring alignment and timely execution across the enterprise.
* Build strong relationships with global stakeholders, including clients, marketing, CRM, and other business units.
* Author clear business cases, competitive analyses, and operational documentation to support decision-making and stakeholder buy-in.
* Communicate product vision, roadmap, and status to leadership, cross-functional teams, and external partners.
* Analyze and report on feature performance, identifying opportunities for optimization and innovation.
* Foster a culture of learning, experimentation, and continuous improvement within the team.

Our job descriptions evolve with our business needs and priorities. In addition to the description above, your role may include additional projects and team support as needed.

WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)
* 7–10 years of product management experience in technology-focused businesses, with a track record of delivering complex, high-impact products.
* Expertise in B2C ecommerce, purchase flows, upsell strategies, dynamic packaging, and travel integrations.
* Advanced knowledge of scalable architectures, agile methodologies, and product management best practices.
* Proven ability to influence cross-functional teams and manage large-scale, multi-stakeholder initiatives.
* Strong analytical, organizational, and communication skills.
* Bachelor’s degree required; advanced degree in computer science, business, or design preferred.

YOU (BEHAVIOURAL SKILLS)
*…