Executive Assistant

Job Overview

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation‑inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom‑line impact. To succeed, organizations must blend digital and human capabilities.

Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading‑edge management consulting along with technology and design, corporate and digital ventures—and business purpose.

You are essential to our office, and to our success! In this role, you’re the backbone of the function, ensuring that the Managing Director & Partners (MDPs) you support have what they need to seamlessly serve the needs of our clients, and meet their internal commitments and goals. You anticipate the needs of your customers, look ahead, and prevent problems from arising.

This position involves end‑to‑end ownership of scheduling and rescheduling meetings, booking and unbooking travel, managing case team logistics, tracking time and expenses, and keeping up with the fast pace of our Consulting Team.

• Own and drive calendar/complex meeting scheduling
• Coordinate end‑to‑end travel needs, including booking all travel and hotels, directions, commuting time and ground transportation
• Process timesheets and expenses on a timely basis
• Support administrative aspects of MDP internal commitments: practice area activities, BCG leadership committees, recruiting, etc.
• Build effective working relationships with key stakeholders (MDPs, clients and their assistants, EA and AA peers, BST peers and internal resources)
• Proactively support high‑leverage activities for MDPs (including account planning, client relationship management, research, and preparation of client team materials)
• Act as a thought partner and trusted advisor to MDPs, their teams and others at BCG
• Guide them toward better time‑management decisions and bring critical information to their attention
• Perform other duties as assigned or required, including some personal support; responsibilities will vary

• Bachelor’s degree, strongly preferred
• Demonstrated leadership and/or customer‑service experience
• Minimum of 3 years of experience in a fast‑paced environment, supporting senior executives, strongly preferred

• High customer service orientation – highly responsive, strong interpersonal and communication skills, obsessed with acts of service
• Strong intellectual curiosity – a hunger and desire to always be learning, experiencing and growing
• Insightful – drives the business forward by connecting the dots
• Organized – excellent at time and project management, has clear systems and composure to deal with multiple tasks at once and ensures everything gets done in a timely manner
• Sweats the small stuff – strong attention to detail and accuracy, particularly when under pressure
• Relationship‑oriented – ability to develop effective working relationships with the Consulting Team, clients, and the wider Business Services Team (BST) to build trust and create opportunity
• Team player – proactively seeks opportunities to help others; will go above and beyond in order to get the job done
• Lives and breathes our values – open and inclusive to all members of the team and support them as equals
• Committed to improving the status quo – we respect and hire people who are willing to ask questions or make suggestions, even if it is turned down
• Good judgment – highly professional and diplomatic, knows when to ask for help or advice, and is perceptive and practical
• Trustworthy – a vault (you will be privy to confidential information)
• Flexible – doesn’t get frustrated by priorities changing; open to feedback, adjusts to different working styles; embraces new ways of working in a hybrid environment
• Self‑motivated – a "can‑do" attitude with an entrepreneurial spirit and a desire to take on an increasing level of…