Supply Chain Capability Manager

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

We’re looking for a Supply Chain Capability Program Manager to define and drive the long‑term capability roadmap that underpins the scalability and effectiveness of our global supply chain. In this role, you’ll partner closely with commercial, product, and operational teams to translate business needs into a strategic vision, clear initiatives, and executional momentum.

You’ll be responsible for shaping the future state of our supply chain capabilities:
Understanding current and future commercial needs, identifying gaps, prioritizing high‑impact opportunities, ensuring cross‑functional alignment and pushing the implementation. As our business grows in complexity, this role will help us move from reactive problem‑solving to proactive capability building, enabling faster, smarter, and more impactful decisions across the supply chain.

This role will work across Product, Commercial, Finance, Tech, and the Supply Chain teams to create alignment, manage trade‑offs, and ensure capabilities are successfully piloted, adopted, and scaled. You’ll be stepping into a role that requires both strategic thinking and hands‑on execution with the objective to shape how we build and roll out supply chain capabilities globally.

• Partner with commercial and product teams to understand current and future customer needs and define a long‑term supply chain capability vision.
• Serve as the operational and supply chain voice in roadmap discussion: ensuring that feasibility, workload and sequencing are considered along the customer needs.
• Define the long term operational capability vision that complements Product capability roadmap, with clear ownerships of SC requirements and readiness.
• Identify capability gaps and translate them into a structured multi-year roadmap of initiatives, balancing ambition with operational reality.
• Facilitate workshops and alignment sessions to validate priorities and ensuring that roadmap are coordinated across operational and technical domains.

• Define business requirements and success measures for new supply chain capabilities, using both personal expertise and input from internal SC colleagues.
• Build high‑level business cases mapping resources need with input from data, engineering, supply chain, finance, and commercial teams needed to support priority setting discussions.
• Evaluate and prioritize initiatives based on strategic impact, effort, and feasibility, ensuring commercial ambitions are grounded in operational realities.
• Engage with and challenge external stakeholders (3PLs, suppliers) to assess partner capabilities and secure the right solutions for scaling initiatives.

• Coordinate across supply chain, tech, and commercial teams to maintain delivery momentum.
• Support pilot programs, balancing requirements for pilot vs. scaled rollout.
• Track initiative progress, remove blockers, and ensure timely delivery.
• Prepare supply chain teams, partners and merchants for adoption of new capabilities.

• Act as a bridge between product, commercial, and supply chain teams to ensure capability needs are integrated into product development and operations.
• Maintain visibility and transparency on roadmap changes and initiative progress.
• Partner with other capability managers to align priorities and resources across the broader capability portfolio.

• You have 6-8 years of experience in project management and supply chain…