Director - Product Enablement & Training Lead; Product Factory – PRR

Director - The Product Enablement & Training Lead (Product Factory – PRR), TD Securities

Work Location: New York, New York, United States of America

Hours: 40

Line Of Business: TD Securities

Pay Detail: $138,320 - $250,000 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience  compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job‑related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description

Role

Summary:

The Product Enablement & Training Lead is a senior enablement leadership role within the Product Readiness & Rollout (PR&R) team, responsible for ensuring frontline colleagues and support teams are fully prepared to support Transaction Banking and Treasury Management product launches. This role owns the design, delivery, and effectiveness of launch enablement and training, serving as a critical readiness control prior to go‑live.

Operating within a highly regulated financial services environment, this role requires strong judgement, deep enablement and instructional design, and the ability to translate complex product, operational, and risk considerations into clear, actionable guidance that drives adoption and reduces post‑launch risk.

• Own the product enablement and training strategy for product launches, aligned to PR&R readiness standards and launch timelines. Design and maintain role‑based enablement training curricula, including playbooks, quick reference guides, simulations, and job aids for Sales, Operations, Client Support, and other frontline stakeholders.
• Deliver readiness sessions, workshops, and simulations in advance of go‑live to ensure operational preparedness. Partner closely with Product, Sales, Operations, Risk and Change Management teams to ensure enablement reflects real‑world execution. Identify enablement gaps and recommend mitigation actions prior to launch authorization.
• Measure enablement effectiveness through completion rates, readiness assessments, adoption metrics, and post‑launch feedback. Analyze post‑launch issues to determine whether enablement or training gaps contributed and adjust materials accordingly. Continuously refine enablement standards and assets to support a scalable, repeatable Product Factory launch model.
• Partner with Product, Sales, Operations, Risk, and Change Management teams to align training content with launch requirements. Act as a trusted advisor on enablement readiness, surfacing gaps and recommending mitigation strategies. Coordinate with enterprise learning platforms or L&D teams as appropriate.

Required Experience: 7–10+ years of progressive experience in product enablement, training, or instructional design, preferably within financial services. Demonstrated experience enabling complex products or operational processes in regulated environments. Strong understanding of adult learning principles and enablement best practices.

Preferred Experience: Treasury Management or broader Financial Services experience (e.g., Payments). Transaction Banking experience strongly preferred, including exposure to cash management, payments, or platform‑based products. Experience supporting product launches, client migrations, or large‑scale change initiatives.

Skills & Capabilities: Strong instructional design and content development capability. Ability to translate complex product, operational, and risk concepts into clear, actionable guidance. Confident facilitator with strong written and verbal presentation and communication skills. Strong stakeholder management skills with the ability to influence without direct authority.

Who We Are: TD Securities offers a wide range of capital markets products…