Strategic Resource Manager

Overview

The Strategic Resource Manage (SRM) is a critical role supporting HUB International’s Commercial Lines organization, specifically the Nonprofit Practice and Education Practice. As a strategic partner to Practice leadership, the SRM strengthens sales efforts, drives Practice visibility, and enhances engagement across HUB.

• Serve as direct support to Practice leadership in executing strategic initiatives for the Nonprofit and Education Practices.
• Showcase HUB value propositions, differentiators, and Practice capabilities in internal sales meetings and new business pitch environments.
• Support the development and management of RFPs, proposals, benchmarking materials, sell sheets, and other Practice-related collateral.
• Partner with Producers and Practice members to support sales and client retention activities, conducting targeted research as necessary through Cause IQ, Charity
  
  CAN, miEdge, and other platforms.
• Coordinate support for internal and external conferences, associations, workshops, and Practice events.
• Develop and execute vertically focused sales campaigns tailored to the Nonprofit and Education sectors.
• Act as an ambassador for both Practices within the broader HUB SRM network.
• Collaborate with HUB’s Corporate Marketing team to develop collateral and improve Practice visibility.
• Manage distribution groups across Commercial Lines to streamline team communication.

• Act as the primary point of contact for Practice-related tools, resources, and product-focused platforms.
• Promote awareness and adoption of new tools and systems across the Practices.
• Utilize Microsoft Office applications (PowerPoint, Word, Excel) to develop impactful materials.
• Support use of internal systems such as Seismic, SharePoint, Microsoft Dynamics, One Drive, Power BI, and HUB intranet resources.
• Facilitate virtual meetings using Teams and Zoom.

• Promote the Nonprofit and Education Practices throughout HUB to drive visibility, engagement, and alignment.
• Be Boundaryless: work seamlessly across the US, Canada and Employee Benefits.
• Build, maintain, and organize Practice content on HUB’s intranet, ensuring accessibility and accuracy.
• Provide project management support for Practice initiatives, timelines, and deliverables.
• Coordinate communication and collaboration across multiple stakeholders and regions.
• Manage logistics for Practice activities, including events, content development, and internal campaigns.

• Strategic thinker with strong planning and organizational capabilities.
• Calm under pressure; maintains reliability in fast‑paced environments.
• Service‑oriented, adaptable, and culturally aware.
• Strong sense of urgency and ability to prioritize effectively.
• Collaborative, approachable, and skilled at relationship building.
• Excellent oral and written communication skills.
• Creative problem solver with attention to detail.
• Tech‑savvy and comfortable learning new tools.
• Strong project and process management capabilities.
• Ability to support and influence multiple stakeholders.

• Bachelor’s degree in Business, Marketing, Project Management, Public Relations, Education, Nonprofit Management, or a related field preferred.
• Insurance sales support experience or prior work at an insurance brokerage is preferred but not required.
• Intermediate skills in Microsoft PowerPoint and Word; working knowledge of Excel.
• Exposure to CRM systems (Microsoft Dynamics) and SharePoint preferred.
• Superior written and verbal communication skills across all organizational levels.
• Strong relationship‑building skills; proactive and collaborative work style.
• Ability to manage multiple priorities with accuracy and dependability.

• Chicago preferred – open to any location with a HUB Office in the US.
• Hybrid work environment.
• Approximately 15% travel, including conferences, Practice meetings, and internal events.

HUB International is an equal‑opportunity employer. Benefits include health/dental/vision/life/disability insurance, FSA, HSA, 401(k) accounts, paid‑time‑off benefits such as vacation, sick, and personal days, and eligible bonuses, equity and commissions for some positions.

HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.