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Product Manager, One, Lifecycle

Job in New York, New York County, New York, 10261, USA
Listing for: Uber
Full Time position
Listed on 2026-01-19
Job specializations:
  • Business
    Business Management, Business Analyst, Business Development
Job Description & How to Apply Below
Position: Product Manager, Uber One, Benefit Lifecycle
Location: New York

About the Role

Do you have a passion for creating experiences that bring clarity, joy, and connection to people’s everyday lives? The Uber One team is looking for a strategic yet scrappy product leader to transform how members discover and use the benefits they’ve signed up for. Our mission is simple: ensure every member understands the value of Uber One - and help guide them to make the most of it.

With more than 40M members globally, we’ve only just begun to unlock the potential of what a world‑class membership can mean for Uber.

As the Benefit Lifecycle PM for Uber One
, you’ll focus on building seamless benefit onboarding experiences - including education and usage prompts - that make members confident in how to get value from their plan. You’ll design and pilot new ways to spark cross‑line‑of‑business (XLOB) usage, experimenting with non‑incentivized badges, milestones, and challenges built around our existing benefit suite. Your work will shape how members learn, engage, and grow with Uber One from day one.

You’ll combine creativity, research, and data‑driven insights to create onboarding flows and educational touchpoints that feel personalized, relevant, and delightful. You’ll collaborate closely with teams across Uber - Rides, Eats, and beyond - to integrate benefit awareness directly into the member journey, making the value of Uber One clear and undeniable no matter where a user’s attention lands.

If you’re excited about designing engaging, intuitive experiences that help millions of people unlock the everyday value of membership, this is your opportunity to make a lasting impact on Uber’s most global consumer product.

What the Candidate Will Do
  • Building and refining the Uber One member experience that captures new users and drives engagement
  • Enhancing user engagement for our members by creating an educational and informative onboarding experience that creates awareness about the each benefit and value it brings.
  • You will define, own, and execute the product roadmap, working closely with cross‑functional counterparts (Engineering, Data Science, Design, Operations, and more).
  • Partnering with a dedicated team of engineers to communicate product requirements, oversee feature builds, and ensure timely releases.
  • Working with other teams, like core product, user research and design, to develop product specifications that enhance our membership program.
  • Running experiments and monitoring the performance of new features to assess effectiveness and identify opportunities for iteration.
  • Basic Qualifications
  • Product

    Experience:

    3+ years of product management experience delivering highly successful and innovative products with your fingerprints all over them - and you're deeply proud of what you've accomplished.
  • Leadership

    Experience:

    Prior experience setting and delivering on a strategy you crafted, working with multiple cross‑functional stakeholders and partners, while being accountable for outcomes.
  • UX orientated: You think creatively about how to make features and experiences engaging and fun for users in a memorable way.
  • Research driven: You continuously gather research and insights as to what our consumers need to drive deeper engagement across the Uber platform. You find a way to get the insights and data you need and whip it into an insightful story with no help.
  • Data chops
    :
    You find a way to get the data you need and whip it into an insightful story with no help. You know how to use this data to make decisions without getting stuck in analysis paralysis.
  • Technical depth: you have collaborated with engineers in developing the technical architecture of the products you have built, and are comfortable discussing requirement and scope tradeoffs.
  • Strategic: You can craft a coherent product vision, multi‑year strategy, and quarterly roadmap that your team and the business rallies behind.
  • Business‑minded
    :
    You are passionate about building businesses, not features. You not only own the user metrics but also own and optimize business performance metrics.
  • Passionate about Consumer CX: You are scrappy (execution and outcome‑focused), curious and teachable.
  • Preferred Qualifications
  • Demonstrate customer obsession with a…
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