Prod Mgr-Mobile Acquisition

Requisition
12591
-Posted
10/01/2026

- Mobile Growth

- Telecommunications

- USA.NY.Long Island City-Corp

Are you looking to Optimize your life? Start your exciting path to a rewarding career today!

We are Optimum, a leader in the fast-paced world of connectivity, and we're seeking driven and enthusiastic professionals to join our team, empower lives, fuel businesses, and drive innovation. Connectivity is no longer a luxury, but a necessity. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected.

Our successes, now and in the future, are powered by our amazing product, a commitment to our people and culture, and the connections we make in our communities.

If you are resourceful, collaborative, and passionate about delivering consistent excellence, Optimum is for you!

Optimum delivers Internet, TV, Phone, and Mobile services that keep residential and business customers connected at home, at work, and on the go. Optimum Mobile launched as Altice Mobile in 2019 and provides nationwide mobile service.

The Product Manager supports wireless acquisition experiences across Optimum Mobile’s digital and assisted channels. This role translates business priorities into clear requirements, prioritized backlog items, launch plans, and measurable outcomes for wireless plans and offers, devices and BYOD, SIM/eSIM activation, eligibility services, financing and trade-in experiences, onboarding journeys, and network partner and vendor collaboration. The Product Manager works closely with Product leadership, Engineering, Marketing, Sales, Care, Legal/Compliance, Finance, Analytics, and vendor partners to improve customer conversion, operational readiness, and the end-to-end mobile acquisition experience.

• Own assigned wireless acquisition initiatives across digital, retail, care, telesales, and partner channels, supporting mobile plans, promotions, device offers, BYOD experiences, SIM/eSIM activation, financing, trade-in, onboarding, and customer-facing acquisition capabilities.
• Identify customer, operational, and business opportunities using acquisition funnel performance, subscriber behavior, care drivers, employee feedback, market trends, and carrier competitive analysis.
• Lead requirements discovery with cross-functional subject matter experts and translate business needs into clear product requirements, user stories, acceptance criteria, process flows, and launch documentation for wireless acquisition, activation, provisioning, billing, OSS/BSS, eligibility, and onboarding capabilities.
• Support Agile product ownership responsibilities by representing Product in ceremonies, clarifying requirements, helping resolve blockers, and ensuring delivered functionality aligns with customer, operational, and business goals.
• Partner with go-to-market, Care, Sales, Retail, Training, Operations, Legal/Compliance, Finance, Analytics, Engineering, network partner, and vendor teams to ensure launch readiness across wireless systems, channels, offers, devices, activation, provisioning, billing, and care operations.
• Define reporting needs, track wireless KPIs, and use pre- and post-launch analytics to assess activation, conversion, subscriber behavior, Care drivers, operational performance, customer experience, and business outcomes.
• Communicate product requirements, business logic, launch scope, customer impacts, and technical capabilities clearly to technical and non-technical stakeholders.
• Facilitate cross-functional meetings, align stakeholders, proactively surface and help solve issues, and drive assigned initiatives to completion.
• Use…