AI-Driven & CX Team Lead
Listed on 2026-10-07
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Business
Customer Success Management
Location: New York
Cloudflare in New York/DC is seeking a Manager, Customer Experience and Renewals to lead a high-performing team of CXMs, guiding post-sale journeys from onboarding to retention and expansion. You will mentor, forecast regionally, and drive AI-enabled workflows to automate tasks and uncover growth opportunities.
The role emphasizes talent development, stakeholder management, and scaling a SaaS customer experience function to deliver measurable business impact across regions.
For the AI-Driven Renewals & CX Team Lead position at Webhosting, we are reviewing applications now.
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The position is based in New York, NY, United States.
This opportunity is part of our work in Management & Operations, Sales.
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