Account Manager; Advertiser Success Job New York New York USA,Business

Position: Account Manager (Advertiser Success)
Location: New York

Adflow is Fluent's commerce media advertising platform, connecting top-tier brands with highly engaged consumers through proprietary ad inventory, first-party data, and machine learning-driven optimization
We're seeking an Account Manager to join our growing Advertiser Success team
In this role, you will use your performance marketing expertise, analytical, communication, and relationship-building skills to provide superior client service, research, and market analysis for the advertisers on the Adflow platform
You will persistently explore and uncover the business needs of your clients, managing a book of business while developing comprehensive strategies that drive revenue growth and long-term partnership success
Rapidly gain a thorough understanding of Adflow’s proprietary ad inventory, machine learning-driven optimization, reporting analysis, competitive advantages, resources, and processes, and articulate them persuasively to new and existing advertisers
Manage a book of business and maintain strong relationships with new and existing advertisers on the Adflow platform, to successfully meet and exceed client performance expectations and ensure long-term success
Monitor client budgets, with a focus on growing advertising spend on Adflow inventory; prepare and present formal business reviews to top clients
Serve as lead for all client communication, including onboarding, performance feedback, creative changes, pacing reports, performance reports, client meetings, campaign recommendations, and comprehensive strategy to enable revenue growth
In partnership with Advertiser Success leadership, identify, create, and implement solutions grounded in measurable business results; serve as an external product consultant educating advertisers and agencies on Adflow’s ad solutions and best practices, and grow the partnership
Understand each client’s key performance indicators, and clearly communicate these metrics internally for optimization
Proactively introduce new revenue-driving opportunities across Adflow’s inventory and channels
Manage the onboarding process for new advertisers, coordinating the flow of campaign builds with Business Development and Partner Development, creative execution with the Creative Strategy team, and tracking requirements with the Media Operations team
Work closely with the Campaign Strategy, Media Operations, and Creative Strategy teams to provide continued feedback and analysis, optimization suggestions, and recommendations
Formulate plans to extend new business and additional channel distribution with established accounts
Responsible for overseeing monthly billable numbers to finance for invoicing

Benefits

Health & Wellness:
We want our people to be their best selves both on and off the clock. We try to make that easier by offering multiple health insurance plans, on-demand instructor-led fitness and meditation sessions, and mental health resources like real-time texting therapy.
Work-Life Balance:
Balance is the key to a happy workplace. We provide unlimited vacation days and flexible work schedules to reward our team for their hard work. We encourage our people to take the time they need for themselves and their loved ones so they can equally support the demands of their personal lives while maintaining high levels of performance.
Rewards & Retirement:
We acknowledge results and award our people for their persistent drive to succeed. Fluent offers competitive salaries and generous bonus/commission plans, in addition to a 401k employer match.
Growth & Development:
We encourage curiosity and provide our people with the tools and resources to learn and grow. From internal Fluent University courses and company-wide DEI workshops to corporate She Runs It memberships, we offer…