Senior Enterprise Product Manager

Requirements

• If you excel at product strategy, customer empathy, technical problem-solving, and enterprise relationship-building, this position is a strong fit
• Five or more years of product management experience, ideally in B2B SaaS, with a track record of launching successful features that deliver measurable results
• Strong product intuition and customer empathy, with the ability to work within hotel corporate offices to identify value problems and deliver high-quality, scalable solutions
• Ability to perform across enterprise functions, including:
  • Account management:
    Serve as the primary Canary representative on calls with enterprise customers
  • Solutions architecture:
    Communicate complex product ideas involving multiple integration touchpoints
  • Product analytics:
    Leverage BI tools, SQL, and Python for data analysis
• Demonstrated success leading large, cross-functional initiatives involving three or more engineering teams and multiple go-to-market partners
• Comfortable working in a high-growth, fast-paced startup environment with shifting priorities
• Excellent communication and stakeholder management skills, with the ability to distill complex problems into clear, actionable plans
• Ideally previous experience building customer-facing products for large enterprise clients (e.g., Fortune 500). Comfortable reviewing technical documentation with their engineers and delivering presentations to their executives

• We are seeking a Senior Product Manager, Enterprise to lead product initiatives targeting Canary’s most strategic customer base
• In this role, you will focus on building products for the world’s largest hotel chains, creating scalable solutions that operate seamlessly across thousands of properties
• You will advocate for the unique needs of global enterprise customers while working in a fast-growing startup environment
• Collaboration with Sales, Marketing, Customer Success, Engineering, and Design teams is essential to deliver high-impact outcomes
• Manage the end-to-end product lifecycle for products used by hotel chains worldwide, from strategy and roadmap development to execution and iteration
• Collaborate with other product teams at Canary to represent enterprise customers’ needs, influence product roadmaps, and ensure that scale and quality meet the expectations of key clients
• Serve as the primary representative of the Canary product team for enterprise customers, balancing hands‑on delivery with coordination across other product and engineering teams
• Partner with Sales, Marketing, and Customer Success to define product narratives, support global rollouts, and turn enterprise feedback into actionable product improvements
• Develop a deep understanding of the relationship between hotel brands and their property portfolios, identifying and delivering product solutions that add value to both parties at scale
• Prioritize effectively and use data, intuition, and storytelling to align stakeholders and drive outcomes quickly