Senior Program Manager

Location: New York

Together we fight for everyone’s opportunity for a better financial future.

We will do this together — with customers, partners and colleagues. We will fight for others, not against:
We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today.

Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work.

Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision.

Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage –Apply Now Get to Know the Opportunity:  As a Senior Program Manager, you will serve as the primary point of accountability for planning and delivering large, complex projects or medium-to-large programs that support business unit and enterprise priorities. You will lead initiatives that span multiple business and technology areas, involve significant organizational change, and typically manage budgets of $8M-$15M, with programs up to $15M.

Working with a high degree of autonomy, you will bring structure, transparency, and disciplined execution to changing scope, complex dependencies, and elevated delivery risk. You will also help strengthen Voya's delivery methodologies, standards, tools, and project management community.

The Contributions You’ll Make:

Own end-to-end planning, execution, implementation readiness, and reporting for complex projects and programs across multiple business and technology areas. Translate business problems and expected benefits into clear program objectives, measurable outcomes, delivery plans, and decision points. Deliver agreed outcomes on time, within scope and budget, and to established quality standards while balancing stakeholder expectations and acceptable risk. Develop and maintain an integrated view of milestones, dependencies, resources, risks, issues, assumptions, and impacts across projects, programs, and portfolios.

Create early visibility into critical risks and dependencies, drive practical mitigation plans, and escalate decisions before delivery, budget, readiness, or acceptance is jeopardized. Remove barriers, resolve competing priorities, and enable cross-functional teams to maintain momentum through complex execution challenges. Partner with Finance to manage forecasts, understand cost drivers, explain financial performance, and provide leadership with actionable insight. Build trusted relationships with sponsors and senior leaders;

communicate concise recommendations, trade-offs, and decisions with confidence and transparency. Influence business strategy and shape initiatives by connecting delivery choices to customer value, enterprise priorities, and expected benefits. Lead organizational readiness and change efforts so stakeholders understand the purpose, impact, and actions required for adoption. Manage vendor relationships and third-party commitments when required, including delivery expectations, dependencies, risks, and performance.

Capture lessons learned, retain reusable knowledge, and identify opportunities to simplify delivery,…