Project Manager, Change Management

• Job Type: Officer of Administration
• Regular/Temporary:
  Regular
• Hours Per Week: 35
• Standard
  
  Work Schedule:
  
  Core business hours Monday-Friday, schedules vary
• Building: 51 Audubon Ave, New York 10032
• Salary Range: $95,000.00- $

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.

Reporting to the Senior Project Manager, the Project Manager is responsible for providing full-cycle project management support to Columbia Doctors Faculty Practice Organization and other projects originating from the FPO Operations Office.

• Works collaboratively both across the organization and with external stakeholders to achieve established performance targets.
• Provides full-cycle project management support. Under the supervision of the Associate Director, works to identify opportunities, define full project scope, identify stakeholders, task owners, goals, and deliverables, and build project plans in alignment with executive sponsors' initiatives and priorities.
• Duties include attending meetings, performing and tracking tasks and required follow-up, reporting and coordinating with project team members and other stakeholders, conducting research and benchmarking best practices, stakeholder engagement, setting agendas, providing support on the development of communication plans, reporting outcomes and/or identifying risks and escalating issues according to the project plan, and making recommendations throughout the project cycle as needed.
  
  These duties apply to various projects and committees, including but not limited to FPO-wide Operations and Access related initiatives and practice expansion projects.
• Validates and analyzes assigned datasets related to projects.
• Actively participates in assigned Operations meetings.
• Conforms to all applicable HIPAA, Billing Compliance, and safety policies and guidelines, including training requirements.
• Contributes to Standard Operating Procedures.
• Performs other tasks as required and assigned within the scope of work.

• Supports the Manager and/or Director in implementing operational improvements. Monitors key performance indicators and implements performance improvement initiatives, as needed. Works with the Manager to utilize electronic medical record dashboards and reports to monitor key performance indicators of operational workflows, as needed.
• Implements change management strategies that support organizational goals and process improvement initiatives. Maximizes employee adoption and measures effectiveness. Ensures communication of changes is cascaded throughout the unit and feedback channels are in place. Ensures staff support system is in place. Works with senior management team to address any escalated concerns and identified risks as needed.
• Supports projects and performance improvement initiatives as needed.
• Assists management in developing, implementing, and revising departmental policies and procedures.

• Promotes staff professionalism and performance with coaching, training, and feedback. Mentors others in individual and team accountability, modeling behavior and demonstrating best practices/techniques.
• Establishes and manages relationships with stakeholders. Ensures engagement and consistent communication on deliverables and related matters.

• Keeps current on all organizational, regulatory compliance, and patient privacy trainings policies (e.g., infection control, public safety, EH&S, HIPAA, OSHA, etc.) and successfully completes all required trainings.
• Ensures compliance for a safe and secure work environment at all sites by following all OSHA, EH&S, and public safety policies and guidelines.
• Maintains patient privacy and confidentiality according to HIPAA requirements at all times.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

• Requires a bachelor's degree or equivalent in education and experience.
• Minimum of 4 years of related experience.
• An equivalent combination of education and experience may be considered.
• Demonstrated strong project management skills, including executing technical and…