Senior Product Manager, Chat Servicing Platform
Listed on 2026-10-10
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Business
Product Manager, AI Business & Operations
Capital One is expanding its Chat Servicing platform to deliver enhanced, AI-powered customer experiences. As Senior Manager of Product Management, you will drive strategy, align stakeholders, and oversee onboarding of new lines of business to the chat servicing platform.
You will partner with tech teams to define requirements, manage timelines, and scale the solution across US Card and beyond. A strong data mindset and leadership capability are essential for success.
We are looking to fill the Senior Product Manager, Chat Servicing Platform position at Capital One Group in New York, NY, United States.
This posting is for the Senior Product Manager, Chat Servicing Platform role at Capital One Group, based in New York, NY, United States.
The Senior Product Manager, Chat Servicing Platform role at Capital One Group is now open for applications in New York, NY, United States.
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