Category Manager Project Intern ( Shop - Operations BS​/MS

Location:

New York

Employment Type:

Intern

Job Code:

A153023

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The commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. We aim to bring discovery, inspiration, and joy back to shopping by making Tik Tok the commerce channel of choice for merchants, creators, and affiliates.

You've seen the virality and impact of #Tik Tok Made Me Buy It . Come join the team that is helping scale that phenomenon, and pioneer Content & Creator commerce in the US. We aim to bring discovery, inspiration, and joy back to shopping by making Tik Tok the leading, on-trend commerce platform of choice for brands, creators, and shoppers. We are an entrepreneurial team, passionate about shaping the future of shopping.

The Tik Tok Shop US operation team aims to deliver high quality products together with a unique customer experience via Tik Tok. The team is responsible for building the Tik Tok Ecommerce partnership for the Tik Tok e-commerce business in the US. With more than 1 billion loyal users globally, we believe Tik Tok is an ideal platform to deliver a brand new and better e-commerce experience to our users.

We are looking for passionate and talented people to join us to build an e-commerce ecosystem that is innovative, secure and intuitive for our users together.

As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests.

Applications will be reviewed on a rolling basis - we encourage you to apply early.

Successful candidates must be able to commit to at least 3 months long internship period.

• Support Account Managers in merchant cold start, including product listing, store setup, campaign registration.
• Assist in diagnosing and resolving merchant operational issues (logistics, pricing, content compliance).
• Track and coordinate merchant preparation for platform campaigns, especially BFCM (e.g., inventory readiness, discount planning, livestream scheduling).
• Conduct market and competitor research to provide insights for merchant growth strategies.
• Help manage creator and agency collaborations (sample shipment tracking, content output monitoring).
• Provide weekly reports on merchant performance and campaign readiness.

Responsibilities:

- Support Account Managers in merchant cold start, including product listing, store setup, campaign registration.

- Assist in diagnosing and resolving merchant operational issues (logistics, pricing, content compliance).

- Track and coordinate merchant preparation for platform campaigns, especially BFCM (e.g., inventory readiness, discount planning, livestream scheduling).

- Conduct market and competitor research to provide insights for merchant growth strategies.

- Help manage creator