Client Service Director: AI-Driven Leader
Listed on 2026-10-11
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Business
Client Relationship Management, Customer Success Management
Moody's in New York seeks an Assc Dir-Client Service Mgr to lead client service operations, drive service levels, and manage staffing and performance in a fast-paced, global environment. You will partner with product and technical teams to deliver exceptional client outcomes and elevate service standards.
You will act as a senior escalation point, coach the team, and implement data-driven improvements to enhance customer experience and delivery metrics across diverse client portfolios.
This posting is for the Client Service Director: AI-Driven Leader role at Moody, based in New York, NY, United States.
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We are looking to fill the Client Service Director: AI-Driven Leader position at Moody in New York, NY, United States.
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