Field Enablement Specialist Bilingual Spanish Speaking
Listed on 2026-10-11
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Business
Customer Success Management
Location: New York
About EliseAI
At EliseAI, we're improving the industries that matter most: housing and healthcare. Everyone needs a place to live and access to quality healthcare, yet both are often harder to secure than they should be.
About EliseAIAt EliseAI, we're improving the industries that matter most: housing and healthcare. Everyone needs a place to live and access to quality healthcare, yet both are often harder to secure than they should be. By integrating AI agents deeply into existing workflows, we make them more efficient, reduce costs, and improve the experience for everyone.
- Housing:
We simplify how renters tour apartments, sign leases, submit maintenance requests, and stay connected with their property team—bringing everything they need for their home into one place. - Healthcare:
We make it easy to schedule appointments, complete intake forms, and we help patients communicate with providers, so everyone can focus on health instead of paperwork.
With EliseAI, organizations reduce manual work, improve accessibility, and deliver a seamless experience across essential services. We recently raised a $350 million funding round at a $4 billion valuation led by Andreessen Horowitz (a16z) and Bessemer Venture Partners to accelerate this mission.
AboutThe Role
EliseAI is looking for a Field Enablement Specialist to own the in-person adoption experience for our customers as they roll out AI across their properties. You'll work closely with the Director of Operations and the customer education team, acting as both trainer and trusted consultant: diagnosing how a customer's business actually works, then building and delivering the live programs that turn new users into product experts.
This isn't a script-and-deliver role. You'll co-build the AI-powered training tools and customer-specific learning modules you use in the field, and you'll be the feedback loop between what customers need and what our training, customer success, and product teams build next. You’ll be embedded at the forefront of AI, redesigning workflows with the latest advances in agentic AI.
What You’ll Own- Adoption in the field:
Design and deliver tailored, interactive live training sessions and workshops that give new and existing customers a deep, working understanding of our products. - Consult, don’t just train:
Get close to each customer's workflows and onsite operations, and customize every workshop to their specific needs rather than running a one‑size‑fits‑all deck - Co‑building the toolkit:
Partner with the customer education team to develop AI‑powered training tools and customer‑specific modules that make every future session sharper - Closing the feedback loop:
Drive our product forward by bringing back actionable feedback from the field - Iterating in real time:
Proactively seek feedback throughout each training, spotting gaps and adjusting your approach on the spot - Work cross‑functionally: collaborate with teams across the company to make sure customer training evolves in line with our product, our business, and our customers
- Stay ahead of the field: track industry trends and best practices in training and onboarding, and bring new approaches back to the team
- Represent EliseAI: help attract top‑tier talent to join the team
- Travel: up to 75% of the time. This is a field role; the best work happens onsite with the customer
You come from training, customer experience, consulting, or property operations background, and want to drive adoption and innovation forward across our most critical industries.
- The natural teacher: you can make a technical product click for a skeptic property manager quickly, and turn them into a champion
- The consultant instinct: you diagnose how a team actually works before you open the deck, and you customize…
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