DevOps Engineer, GovCloud Mid​/Senior

Must be a U.S. Citizen operating on U.S. Soil with ability to meet customer and government screening standards applicable to this role, including a Criminal Justice Information Services screening with fingerprint scan. Due to the citizenship requirement for this role, which supports U.S. federal, state, and/or local government customers, citizenship will be verified through two of the following REAL  documents: U.S. Passport, Passport Card, REAL Driver's License, Global Entry Card, U.S. Government CAC/PIV.

We are looking for an experienced Dev Ops engineer to join a team of highly skilled Systems, Site Reliability, and Dev Ops Engineers working on service availability and performance. Our goal is a simple one: ensure maximum availability of Salesforce’s Government Cloud infrastructure through proactive enhancements, adept troubleshooting and ensuring security compliance. Equally important is advanced prompt engineering — the ability to write precise, structured prompts and cultivate the system context that makes AI outputs reliable, secure, and production-ready.

If you have a passion for problem solving, quickly diagnosing root causes and ensuring the resiliency of production systems, this role is for you!

• You are strong in solving Infrastructure related problems with code (with a focus on reusability) and you've mastered building compute capacity, worked on Kubernetes deployments  will be responsible for leading key projects in design, development, and post-release support of the Salesforce platform and tools that are used by a variety of internal teams to support our government customers.

• Collaborating with internal teams for efficient iterations of automated CI/CD pipelines with the goal of maintaining service owner feature velocity, solving and reproducing issues reported in Production environments.

• Build and ship high-quality, production-grade software using modern engineering practices, with AI as a core part of your development workflow by pushing the boundaries of AI development tools to deliver secure, optimized, and high-quality code.

• Design and orchestrate complex systems where AI agents integrate seamlessly into human workflows, driving efficiency and innovation at scale.

• Contribute to building and maintaining the shared system context, an explicit repository of system designs, constraints, and standards that enables AI to operate accurately and reliably.

• Critically evaluate code (Human or AI-generated) for correctness, quality, security, and performance

• You’ll demonstrate a sense of autonomy and vitality for ownership of your areas and proactively take accountability for progress forward.

• You will get a chance to understand how things work with a large-scale production infrastructure within 3rd party cloud service providers.

• You will transform human heavy processes into automated governance solutions.

• Create and maintain detailed documentation.

• You will get a chance to improve your influence and collaboration skills working with various other Infrastructure teams across Salesforce.

• You will be interacting with a highly innovative and creative team of developers, open-source committers and architects.

• Researching and finding the right tools for the job, and if they don't exist creating them.

• Proven expertise in AWS environments, including infra build and optimization. Skilled in IaaS based TCP/IP networking protocols and associated components like transit gateway (tgw), vpc, security groups, and Route tables.

• 3+ years deploying distributed apps with containers (Docker) & orchestration (Kubernetes, EKS, GKE)

• 3+ years development experience in Infrastructure as code and config management such as Terraform and/or Ansible

• 3+ years Linux system engineering experience

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