Technical Program Manager

Position: Staff Technical Program Manager
Location: New York

** About Wonder
** Everything’s on the menu ept compromise.  Wonder is the mealtime platform built to feed every craving in one order. With Wonder, you can mix and match hundreds of dishes from 20+ exclusive restaurants in a single order, so everyone gets exactly what they’re craving. Enjoy everything from tacos to Thai with $0 delivery fees, plus dine-in or pick up at a Wonder location near you.

Each dish is made to order on-site by our culinary team and served hot.

Behind the scenes, Wonder owns and operates every step of the dining experience, from recipe development to the technology that powers our experience, allowing us to deliver quality, variety, and consistency at scale.
* Join us as we work to make great food more accessible.
*** About The Opportunity
** As a Staff Technical Program Manager, you'll be a recognized domain authority and a driving force behind how we scale our technology and grow the business. You'll operate with significant autonomy — defining goals, work streams, and constraints independently — to lead multi-quarter, high-visibility initiatives that span multiple teams. You'll use judgment across the full delivery lifecycle to make tradeoffs that optimize for the wider organization, not just your own program.

Beyond your own initiatives, you'll be a role model and mentor for other TPMs, raising the bar for how program management is done.
** The Impact You'll Make
*** Lead multi-quarter, high-visibility initiatives that span multiple teams, with urgency and ownership — driving new ways of working that get adopted broadly, not just delivering against a scoped plan.
* Drive cross-team collaboration, overseeing planning and execution across programs with multiple dependencies and constraints; act as the connective tissue across Engineering, Product, and other functions. Implement communications standards across your portfolio of programs, including executive and key partner communications.
* Independently identify solutions to ambiguous, complex, cross-program problems, acting with autonomy — and seek out change management opportunities that increase program velocity across multiple teams. Build new processes and mechanisms that scale beyond your own program, increasing efficiency and execution across the org.
* Serve as the operational leader and hub for your embedded team — leading quarterly planning that translates priorities into a scoped, resourced plan, and running MBRs and WBRs with clear status, blockers, and next steps.
* Provide escalation management and make tradeoffs, balancing business needs against technical constraints — understanding what technical decisions mean for scope, sequencing, and risk well enough to know when the call belongs to engineering.
* Drive business results by executing key aspects of the company's strategic plan and roadmap, with plans spanning a quarter or more.
* Mentor and set the bar for other TPMs, acting as a role model for the craft of program management.
** What You Bring to the Table:
*** 5-7 years of technical program management experience, or comparable experience, preferably in the tech or food delivery industry.
* Technical fluency to engage credibly on tradeoffs, pressure-test estimates and     dependencies, and understand what technical decisions mean for scope, sequencing, and risk — enough to know when a decision needs engineering's call, not to make it yourself. Hands-on familiarity with tools like Jellyfish, Jira (with JQL), SQL, Datadog, Big Query, and Redash.
* Demonstrated ability to operate with autonomy — defining goals, work streams, and constraints independently, without needing a manager's framing.
* Exceptional organizational skills and a strong ability to navigate ambiguity.
* Strong written and verbal…