IVR Platform Product Manager — AI-Driven Customer Journeys
Listed on 2026-10-13
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Business
AI Business & Operations, Product Manager
Capital One is seeking a Manager, Product Management for the IVR Platform. You will own the end-to-end strategy, roadmap, and success of foundational IVR capabilities powering the enterprise.
Collaborate with engineering and product to translate priorities into a cohesive roadmap that improves availability and usability for all IVR teams. You will lead cross-functional teams across lines of business, shaping how AI capabilities are tested, enabled, and scaled across the organization.
For the IVR Platform Product Manager — AI-Driven Customer Journeys position at Capital One, we are reviewing applications now.
Join us at Capital One as our next IVR Platform Product Manager — AI-Driven Customer Journeys in New York, NY, United States.
We are currently recruiting a IVR Platform Product Manager — AI-Driven Customer Journeys for our team in New York, NY, United States.
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