CX Strategy & Escalation Lead
Listed on 2026-10-14
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Business
Customer Success Management, Client Relationship Management
Carrier is seeking a Customer Experience Manager to serve as a strategic customer advocate, escalation leader, and cross-functional collaborator across Order Management, Customer Service, Operations and other partners.
The role focuses on strengthening relationships with key accounts, improving end-to-end post-sales experience, and driving continuous improvement initiatives that boost customer satisfaction and business performance.
Our group is growing, and we are hiring a CX Strategy & Escalation Lead in Town of Florida, NY, United States.
The CX Strategy & Escalation Lead role at Carrier is now open for applications in Town of Florida, NY, United States.
Join us at Carrier as our next CX Strategy & Escalation Lead in Town of Florida, NY, United States.
We are currently recruiting a CX Strategy & Escalation Lead for our team in Town of Florida, NY, United States.
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