Account Specialist - Mount Vernon, NY
Listed on 2026-10-20
-
Business
Office Administrator/ Coordinator, Client Relationship Management, CRM Systems & Management
Weareseekingaproactive,detail-oriented,andclient-focused
Account
SpecialisttosupportourregionalgrowthinHVACcontrolsystems(DDC/BAS),building automation,andlow-voltageelectricalinstallations.
Thisentry-levelroleisidealforahigh-potentialindividualwhothrivesonorganization,clear communication,andtakingownershipofprocessesthatdrivesalessuccess.
Youwillserveasakeycoordinatorbetweenclients,the Regional Business Unit Leader ,andourcentralized
Estimating and
Preconstructionteam,helpingmoveprojectopportunitiesforwardefficientlyinafast-pacedconstructionenvironment.
Nopriorconstructionexperienceisrequired.
Whatmattersmostisthatyoubringastrongworkethic,asenseofurgency,andaprofessionaldemeanorthatmakesclientsandteammatesfeelsupported.
Pipeline Management&Data Ownership:
SupporttheaccuracyandcompletenessoftheregionalprojectpipelineintheCRMandtrackingtools.
Ensureallopportunitiesreflectup-to-date status,win probability,client insights,andpreconstructionnotessothatthe
Account
Managerandregionalleadershipcanmaketimely,informed decisions.
Deliver timely,professionalcommunicationtoclientsandinternalstakeholders.
Respondpromptlytoinquiries,coordinateinformationflowbetweenteams,andensureclientsfeelinformedandwell-supportedthroughoutthepreconstructionandbiddingprocess.
Collaboratingacrossthecentral Estimating team,Contracts Administration,and Marketingtoensurealignmentontimelinesanddetails,soeverydeliverablemeetsclientexpectationsandreflectsourstandards.
Relationship&In-Person Engagement:Proactivelyassistinschedulingandcoordinatingclientmeetings,site visits,lunches,andeventsinvolvingthe
Account
Managerandregionalleadership.
Helpstrengthenclientrelationshipsandgathermarketfeedbackthatkeepsourteaminformedandcompetitive.
Maintain organized,accuraterecordsofclientinteractions,pipeline updates,andprojectdecisions.
Supportsmoothhandoffsofawardedprojectstothe Operationsteamandcontributetoacultureofcontinuousimprovementbyflaggingprocessgapsandsharinglessonslearned.
- Nopriorexperiencerequired;wewilltraintherightperson
- Strongverbalandwrittencommunicationskillswithaprofessionalpresence;comfortablemakingoutboundcallsandengagingwithclientsandseniorstakeholders
- Highlyorganizedwithexceptionalattentiontodetailandtheabilitytomanagemultipleprioritiesunderdeadlines
- Stronginterpersonalskillsandemotionalintelligence;abilitytomakeclientsandteammatesfeelheardandsupported
- Demonstratedpositiveattitude,senseofurgency,andownershipmentality
- Proficiency in Microsoft Office Suite (Outlook,Excel,Word)
- Willingnesstotraveloccasionallywithintheregionforclientmeetingsorsitevisits
- Associate'sor Bachelor'sdegreein
Business
Administration,Construction Management,Communications,Marketing,orarelatedfield - Anyexposuretotheconstruction,electrical,mechanical,orHVACindustrythroughcoursework,internships,orpriorwork
- Familiarity with Customer Relationship Management (CRM) systems,pipeline tools,orbasicprojectcoordination
- Priorexperienceinacustomerservice,sales support,oradministrativerole
- Base salary:$60,000-$80,000,commensuratewithexperience,relevant skills,andoverallexpertise.
- Performance-basedbonustiedtokeyKPIs.
- Comprehensive benefits:
Health,Dental,and Vision insurance,401(k) contribution,paidtimeoff,andprofessionaldevelopment.
Vanguardisadynamic,growth-orientedelectricalcontractorwithdeeprootsin
New York Citysince
2007.Wespecializeinlowvoltagetemperaturecontrolsand Building Management Systems (BMS),delivering smart,efficientsolutionsforcommercialandindustrialclients,focusingonoptimizationwithouttraditionalhighvoltagework.
WepivotedstrategicallyduringCOVID,expanded into
Texas,andnowhaveover
250teammembersdeliveringprojectsacrossNYC,Dallas Fort Worth ,Austin,San Antonio,andbeyond.
Wearescalingfast,creatingrealimpactinthebuiltenvironment,andprioritizingorganizationalhealthandteamwellbeing.
Shapeandgrowahighpotentialteamwhiledirectlyinfluencing Vanguard'snextphaseofexpansion.
Growth Opportunities:Directmentorshipfromcompanyfoundersandexecutives,leadership development,andaclearpathtohigherrolesaswescale.
Meaningful Work:Leadinitiativesthatoptimizeoperations,boost efficiency,andsupportourgrowingprojectpipeline.
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