Hybrid Service & Operations Strategy Leader
Listed on 2026-10-14
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Business
Change Management, IT Specialist, AI Business & Operations
Guardian Life is seeking a Service and Operations Strategy Leader to drive transformation across Financial Protection and Retirement Solutions. This hybrid role focuses on service strategy, automation, AI-enabled operations, and scalable customer experiences within operations and contact centers.
Reporting to the Head of Operational Solutions, you will shape roadmaps, build business cases, and partner with technology, finance, procurement, and leadership to deliver value through improved
This posting is for the Hybrid Service & Operations Strategy Leader role at Guardian Life, based in Town of Bethlehem, NY, United States.
As a Hybrid Service & Operations Strategy Leader, you will play an important part at Guardian Life in Town of Bethlehem, NY, United States.
We invite applications for the Hybrid Service & Operations Strategy Leader position located in Town of Bethlehem, NY, United States.
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