Chief of Staff, Commercialization Team

Newlab is seeking an execution-oriented and highly strategic Chief of Staff to support the Global Head of Business and Commercialization team. Based in Brooklyn, this role is a crucial engine designed to create leadership leverage. You will help our teams deliver high-quality work, operate proactively, and maintain strategic alignment across a complex portfolio of engagements.

The Chief of Staff will act as a trusted sounding board and force multiplier for the Global Head of Business. Bridging strategy and execution, you will oversee day-to-day delivery and maintain high quality across all deliverables while collaborating directly with project leads to structure internal leadership conversations and ensure teams are fully prepared for key partner touchpoints.

Example early projects include:
Developing an internal assessment of the strength of external partner relationships, supporting sprints to maximize project success, auditing recent and in- progress proposals to recommend a checklist and potential training module, building a Commercialization AI toolkit, and working with Finance & Ops to assess and improve staffing and project margins. This role requires an ability to monitor the details against big-picture outcomes, identifying operational blind spots, and unlocking the bandwidth needed to drive Newlab’s most critical initiatives forward.

This role is in person and will be based out of Newlab Brooklyn.

Delivery Excellence & Portfolio Impact

• Track delivery and drive outcomes: Maintain high-level visibility into project statuses and deliverables, ensuring the commercialization portfolio consistently drives toward successful outcomes and the highest quality of work.
• Orchestrate leadership touchpoints: Proactively pull in the Global Head of Business and other Newlab leadership at the right moments. You will organize internal conversations to strengthen partner relationships and project delivery, and help teams prepare for high-quality, well-timed partner touchpoints.
• Connect day-to-day to the big picture: Track daily delivery progress against intended outcomes that Newlab is partnering with external stakeholders to achieve.
• Drive proactive escalation: Implement workflows and foster a culture that empowers teams to identify risks early and seek strategic guidance before challenges emerge.
• Optimize utilization and staffing: Monitor and continuously improve existing commercialization tools, including our staffing dashboard and billable utilization tracker. You will work with our Finance and Ops teams to ensure projects are delivered on track and on budget, and that we have the right expertise mapped to the right projects for maximum impact.
• Build and scale AI tools: Develop and integrate AI tools for delivery. You will identify the best tools and practices currently being used by various teams and make them available across the entire commercialization team, and you will flag and resolve execution gaps to improve efficiency and output.

Business Development Support

• Ensure engagement executability: Support Strategy and Business Development leads to ensure proposed engagements are fully executable from an operational and delivery standpoint before they are finalized.
• Strengthen internal proposal development: Develop internal frameworks and provide strategic review to help teams assess proposal quality, clarity, operational feasibility, and alignment with Newlab's goals.
• Strengthen partner engagement strategy: Develop internal frameworks and tools to help Newlab teams prepare for effective partner conversations and workshops and translate insights / partner needs into successful project delivery.
• Navigate the organizational matrix: Work seamlessly with people across Newlab, engaging effectively with…