Senior Associate - Digital Product Management, Agentic Commerce

Location: New York

Job d:

Location:

New York, NY, United States Salary: $89250 - $150250 annually + bonus + benefits

Job Function:
Product

Schedule:

Full time

Shift: Day Workplace:
Hybrid Career Area:
Product Company:
American Express Description The  Global Merchant and Network Services (GMNS) Product team is at the heart of American Express and is a core function within the GMNS business unit. Each year, we power billions of transactions through our global payments network, serving Issuing & Acquiring partners in more than 170 markets worldwide. We grow revenue by driving strategic, multi-year initiatives to deliver differentiated value to our merchants, partners, and customers.

Our solutions deliver value to American Express’ Card Members, acquirers, and partners across the globe through both proprietary and third-party capabilities, facilitating secure and seamless transactions between issuers, acquirers, and merchants. Our goal is to enable Card Members to pay however and wherever they choose. We deliver on this by setting the vision and strategy for the Network, anchoring our priorities to enterprise objectives, and developing and managing a portfolio of products.

We maintain a strong customer focus, consider competitive and regulatory dynamics, and apply an end-to-end product management approach across strategy, roadmaps, scaling plans, and performance metrics. We lead the end-to-end process, manage the partner lifecycle, and drive industry intelligence and engagement through key governing bodies.

The Agentic Commerce Solutions team is responsible for defining and enabling the future of Agentic Commerce across the Amex Global Network. As AI-driven agents, digital wallets, and automated commerce experiences evolve, we are shaping how the Network supports secure, scalable, and commercially compelling agent-based transactions. Our focus spans tokenization, digital identity, and emerging network capabilities required to power next-generation commerce.

The Senior Associate, Product Management will support the development and delivery of Agentic Commerce capabilities. Reporting to a Manager or Director within Agentic Commerce Solutions, this colleague will assist in translating product strategy into requirements, support execution across product work streams, and collaborate with cross-functional partners to help deliver new capabilities.

Responsibilities Support the development and execution of product initiatives within Agentic Commerce Solutions Assist in translating product strategy into detailed requirements, user stories, and documentation

Partner with Technology teams to clarify requirements, support development, and track progress against milestones

Collaborate with cross-functional stakeholders (e.g., Risk, Strategy, GTM, Architecture) to support delivery of product capabilities

Support the design and development of Agentic Commerce features (e.g., tokenization, identity, intent capture) through research and documentation

Assist in managing timelines, dependencies, and risks across assigned tasks or components

Contribute to product documentation, including specifications, process flows, and integration materials

Support testing activities, including validation of requirements and coordination of feedback

Conduct research on industry trends, emerging technologies, and competitive developments in agentic and digital commerce

Support internal communications and preparation of materials for stakeholder updates

Qualifications2+ years of experience in product management, payments, consulting, or related roles

Foundational understanding of payments, APIs, or digital platforms

Experience supporting product development, business analysis, or technical projects

Strong analytical and problem-solving skills, with attention…