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Hybrid Enterprise Customer Success Director

Job in New York, New York County, New York, 10261, USA
Listing for: Knit
Full Time position
Listed on 2026-10-15
Job specializations:
  • Business
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 150000 - 204000 USD Yearly USD 150000.00 204000.00 YEAR
Job Description & How to Apply Below
Location: New York

Knit is seeking a Customer Success Director to own a portfolio of enterprise clients, driving retention, expansion, and overall account health. You will lead renewals, pricing discussions, and contract negotiations while expanding multi-use case programs across teams and budgets.

You will articulate methodology and Knit platform value, enable clients through product knowledge, and build trusted relationships with the economic buyer to deliver high-impact outcomes.

We would love to welcome a new Hybrid Enterprise Customer Success Director to our team in New York, NY, United States.

Join Knit and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Hybrid Enterprise Customer Success Director role at Knit, based in New York, NY, United States.

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