Program Manager, Micro-Business

At Branches, we believe every student has the potential to succeed and every family and community member can achieve financial wellness. We partner with families to build educational and financial assets, community, and hope; creating a safe, welcoming space where relationships come first, transformational impact is the goal, and each and every person is valued.

From serving over 550 students daily through our Grow and Climb programs, to reaching 10,000+ adults each year with our Achieve financial wellness services, to empowering local entrepreneurs through our Micro-Business program, we are making a lasting impact across South Florida.

Branches is a faith-based organization that prioritizes the people, service and impact. Our culture is agile, collaborative, and fueled by purpose. We are passionate about transforming lives, fearless in pursuing what’s possible, and driven by the entrepreneurial spirit it takes to meet challenges head-on. If you’re inspired by impact, energized by growth, and ready to help co-create brighter futures, we encourage you to join our amazing mission-driven team, where your work doesn’t just make a difference, it changes lives.

Branches is dedicated to empowering Miami-Dade’s micro and small businesses from idea to implementation. Through our Business Incubator, E-Lab, and BE ONE digital community, we provide entrepreneurs with the tools, coaching, and capital they need to thrive. Using a tailored "Business Centered Design" approach, we support founders through every stage of their journey with 1-on-1 mentoring, technical skills training, and access to micro-grants.

The Micro-Business Program Manager plays a vital dual role, driving both the strategic execution of program initiatives and the tactical day to day operations of participant development, event coordination, inventory tracking, and grant compliance.

Strategically, this role supports program scaling, community outreach development, stakeholder relationship management, and data driven alignment with funder expectations. Tactically, the position manages participant onboarding, facilitates business registration, access to capital support, coordinates workshops, events, tracks micro-grants, maintains and submits CDBG documentation and oversees equipment inventory. By blending high-level project coordination with hands‑on participant coaching, this role ensures that program activities are organized, compliant, participant-centered, and impactful.

• Advise and support participants on Business registration and other regulatory requirements. This will include referring our participants to our partners for further technical support, such as business accounting, taxation, marketing and other domains.
• Refer micro-business participants for Personal financial wellness sessions to support their growth in budgeting, credit score repair, debt reduction and overall financial readiness.
• Coordinate participant intake, conduct comprehensive screenings and manage onboarding to ensure business members are properly enrolled, documented and oriented.
• Ensure timely and accurate entry and tracking of participant data within Change Machine and internal CRM systems, maintaining absolute audit readiness and data integrity.
• Plan, design, organize and manage workshops, training sessions and graduation expos from initial setup through post event breakdown and follow-up.
• Represent Branches at internal and external meetings, networking sessions and outreach events to increase program visibility for the recruitment and engagement of prospective participants.
• Oversee Community Development Block Grant (CDBG) documentation, reporting requirements and compliance…