Strategic CS Manager: Onboarding, Retention & Growth
Listed on 2026-10-16
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Business
Customer Success Management
Dots in New York is seeking a Customer Success leader to own onboarding, retention and growth for a growing fintech payouts platform. You will manage a portfolio of enterprise clients from contract to live payouts and beyond, ensuring successful implementations and continued value.
You will build playbooks, reduce time to first payout, and work closely with product and engineering to improve tooling and customer health signals.
The Strategic CS Manager:
Onboarding, Retention & Growth role at Dots is now open for applications in New York, NY, United States.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in New York, NY, United States.
This opportunity is part of our work in Human Resources, Management & Operations.
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