Head of Operations

Every Electric is preparing for its next stage of growth. We have deployed thousands of power banks across New York City, and we aim to grow our customer base here 5–10x in 2027 and bring our model to new markets. You will be accountable for our end-to-end physical operations: getting power banks into homes, tracking every unit, and bringing each one back for refurbishment or recycling.

Every Electric () is an early-stage grid technology company building distributed energy storage to make electricity more affordable and reliable. We operate New York City’s largest indoor residential powrebank virtual power plant in partnership with Con Edison, aggregating residential storage to deliver demand response and grid flexibility services. Plug-in HVAC accounts for roughly 20% of Con Edison’s peak capacity, 2.5 GW of load, and our goal is to make legacy loads like those flexible by pairing them with power banks.

We are backed by NYSERDA, Activate, and Breakthrough Energy, and our work has been featured in Canary Media, CBS New York, and AP News. We are headquartered in Brooklyn, New York.

About Every Electric

Every Electric brings distributed energy storage into people's homes to build a cleaner, more accessible and affordable grid. We operate New York City's largest A/C powerbank virtual power plant in partnership with Con Edison. Our mission is to build an electric everyday that elevates everyone.

About the role

Every Electric is preparing for its next stage of growth. We have deployed thousands of power banks across New York City, and we aim to grow our customer base here 5–10x in 2027 and bring our model to new markets. You will be accountable for our end-to-end physical operations: getting power banks into homes, tracking every unit, and bringing each one back for refurbishment or recycling.

This is initially a hands-on individual contributor role, with responsibility for building and running the operations function. Working closely with the co-founders, you will set the operating strategy and carry it out yourself, whether that means redesigning a workflow, building a tool, or resolving an issue on the ground with a warehouse partner. As we grow into new markets, you will design the launch playbook.

Responsibilities

• Operating strategy: Assess current operations, redesign workflows for growth, and turn company goals into capacity plans and repeatable processes.
• Fulfillment and deployment: Own the flow from order creation through delivery and deployment across manufacturer warehouses, parcel carriers and local delivery partners, including the exceptions that come with moving dense power banks into walk-up apartments.
• Inventory and asset lifecycle: Keep serial-level records accurate across shipment, deployment, returns, refurbishment and recycling, and improve reverse logistics with our manufacturers.
• Warehousing and compliance: Run and improve our warehouse operations and safe handling. Own lithium-ion shipping, storage and fire-code compliance, learning the requirements and bringing in outside expertise only where needed.
• Operations tooling: Build and own the internal tools, data integrations and dashboards that run fulfillment and inventory, using AI-assisted development. For changes to our core platform, define clear requirements for engineering and test that the result works in practice.
• Unit economics and partners: Measure and drive down cost per unit delivered, returned and refurbished, along with on-time and failure rates. Select logistics partners, negotiate terms and hold them accountable.
• Market launches: Design and launch the operating model for new markets, including logistics partners, local inventory, staffing and on-the-ground procedures.

Requirements

• Experience:…