Hospitalty Workplace Field Manager; Breakroom Refreshment Services Ny

Growth. Opportunity. Excellence.

Canteen

Schedule:

Monday
- Friday; 6am- 3pm

Salary: $70,000 - $75,000 / year

Growth. Opportunity. Excellence.

Coffee Distributing Co. (CDC) was founded in 1963 by brothers Samuel and Louis Friedman, who entered the office coffee business with the acquisition of Coffee Dispensing Company in 1966.

By the mid-1980s, CDC had become the NY Metro area's largest office beverage supplier by combining innovation with a devotion to providing superior service.

In 2011, the company became part of the Canteen Division of Compass Group USA, the leading food service management group worldwide with over 500,000 associates.

Though now part of a huge company, CDC still operates with the same family-company focus on customer satisfaction that has made it the industry leader.

Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen’s solutions include markets, office coffee and snacks, unattended retail, and culinary.

Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we’ll supply the opportunity and innovation. Together, we’ll continue to transform our industry.

Come grow with us. We are Canteen.

The Hospitality Field Manager will support, lead, and motivate a team of associates including pantry attendants, food transporters, and Captains, in the field at designated client locations. This includes overseeing the day-to-day activities, scheduling, and levels of service.

• Lead, coach, and support a team of Pantry Attendants, Pantry Captains, and Baristas across multiple accounts
• Conduct site visits, inspections, and performance check-ins across assigned accounts
• Oversee coffee equipment operations and preventative maintenance by coordinating service calls, installations, and equipment replacements
• Maintain high standards for hospitality, presentation, and client experience at each location
• Manage schedules and daily coverage, including callouts, PTO, and workforce planning
• Safety, food handling, and sanitation compliance (SOPs, audits, corrective action)
• Train new hires and reinforce service standards through ongoing coaching and retraining
• Approve payroll and ensure accurate timekeeping
• Track labor hours and submit weekly billing hours to support invoicing and reporting
• Partner with leadership and client stakeholders to resolve issues quickly and professionally
• Conduct Coaching, counseling, hiring, onboarding, and performance evaluations
• Other tasks as needed

• Ability to work independently with little supervision
• Excellent Customer Service and Inventory Skills
• Professional Image & Demeanor
• Must possess a valid NYS Driver License
• SERV Safe Food Handlers Certification
• Flexible schedule hours and job duties
• Work well under pressure from client’s demands

• Two years of related experience required

Canteen is a member of Compass Group USA

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or…