Strategy & Operations

The healthcare industry still relies on faxes and phone tags to coordinate critical care for patients  think patients and the clinicians who serve them deserve better than a system stuck in 1995.

Verse Medical is building the modern software infrastructure to make it happen. We're a well-funded Series C company (backed by General Catalyst, Signal Fire, and Sapphire Ventures) on a mission to heal a fragmented system. Our platform connects the dots between providers, payors, and patients, ensuring people get the high-quality care they need, reliably and right where they live. We’re growing fast and looking for people who are driven by this mission to join us!

Our values are the operating system for how we work together and with our partners. They aren't just words on a wall; they are the principles we bring to every decision, every day.

• We are transparent, upfront and direct. We operate with honesty and clarity. We share information openly, the good and the bad, and believe that direct, respectful feedback is the foundation of trust and progress.

• We value speed of iteration. We are building something new, which means we learn by doing. We prioritize rapid iteration and getting solutions into the hands of users, believing that progress is more valuable than perfection.

• We give 110% effort, 30% of the time. We are passionate about our mission, and there are moments that require us to go the extra mile. We believe in focused intensity when it counts, balanced by a sustainable pace that keeps our team energized for the long run.

• We empathize with customers to a fault. When our users face a problem, we own it. Instead of asking them to change, we ask ourselves, "How can we make this better?" We believe true innovation comes from deep empathy and a relentless focus on solving the real-world challenges of healthcare.

This is a rare opportunity to join a small but mighty team in a broad, high-ownership role. The S&O team's work is both internal and externally focused. We untangle cross-team coordination problems, design and own the operational processes that allow our company to scale, but also sometimes represent Verse externally when a partnership or deal calls for it.

You’ll report to the Head of Strategy & Operations and work closely with functional leaders across Partnerships, Sales, Customer Success, Operations, and Product.

The specific initiative you’re staffed on will shift over time, but your contributions will generally fall into a few recurring shapes of work:

• Cross-functional coordination on high-stakes, cross-cutting initiatives: situations where multiple teams each own a piece of the puzzle and the work only succeeds if someone drives alignment and follow-through across all of them (e.g., regulatory, compliance, or audit-driven work)
• End-to-end program management for complex, high-visibility deployments: running the project plan and owning the outcome, whether that’s a major customer or partner implementation, or an initiative requiring close, sustained partnership with Engineering, Product, and Design
• Quantitative modeling and strategic analysis: building the financial or operational models that underpin major company decisions, from resourcing to strategic finance questions
• Revenue-adjacent strategy and execution: go-to-market strategy in close partnership with Sales, and leading Verse’s side of RFPs and similar competitive or procurement processes
• Incubating new functions from scratch: taking a "this doesn’t exist yet, but we need it" problem and building the team, process, or capability that…