Sabin Metal Corporation

Operational Support works behind the scenes to ensure smooth and efficient operations across NAG Department #14. The role supports customer-facing and internal functions, including Sales, Customer Service, Marketing, Production, Quality Management, Technology, and external support functions. It coordinates backend tasks, data analysis, order processing, documentation, logistics, and problem-solving so that departments can work efficiently and maintain reliable workflows.

• Provide internal operational assistance to NAG teams and coordinate activities at departmental interfaces.
• Support sales activities, including preparing offers and assisting with the drafting of contracts.
• Create and manage customer-relevant documents and documentation at the interface with Sales and Customer Service.
• Support the Sales team in preparing for congresses, conferences, and trade fairs.
• Create production work plans based on incoming orders and support work preparation and work scheduling.
• Procure spare parts and consumables for Production.
• Coordinate material procurement for Production at the interface with Precious Metals Management.
• Communicate with Precious Metals Management regarding customer account inquiries and the procurement of physical precious metals for Production.
• Plan and monitor material flow, material balances, and material inventory in Production.
• Establish and manage the drawing die management system.
• Coordinate the shipment of products at the interface with Shipping & Receiving.
• Create and manage production work documents, work records, descriptions of work steps, and process documentation.
• Document and maintain standard operating procedures (SOPs).
• Support all NAG departments in creating specifications and quality-relevant documents.
• Ensure that all quality-management-relevant documents for the department are available, current, and properly managed.
• Maintain operational data so that each department can access the information it requires.
• Promote rapid information exchange, timely problem-solving, and effective interdepartmental collaboration.
• Technical Proficiency:
  Strong knowledge of the Microsoft Office Suite, especially Excel, and relevant company software.
• Analytical
  
  Skills:
  
  Ability to analyze data, identify trends and issues, structure processes, and understand essential process components and bottlenecks.
• Organization & Detail-Oriented:
  Exceptional ability to manage multiple tasks, establish priorities, and maintain accurate records and documentation.
• Communication:
  Strong verbal and written communication skills for interdepartmental coordination.
• Problem-Solving:
  Ability to identify operational issues, coordinate information, and support timely resolution.
• Document and Data Management:
  Ability to create, organize, maintain, and retrieve customer, production, process, SOP, and quality documentation.
• Collaboration:
  
  Ability to work effectively across Sales, Customer Service, Production, Technology, Quality Management, Precious Metals Management, Shipping & Receiving, and other support functions.
• Reliability and Accuracy:
  Careful and responsible handling of customer, production, quality, material, and precious-metals-related information.
• Independent Work:
  Ability to work with minimal supervision while maintaining effective communication with stakeholders.

Operational Support works behind the scenes to ensure smooth and efficient operations across NAG Department #14. The role supports customer-facing and internal functions, including Sales, Customer Service, Marketing, Production, Quality Management, Technology, and external support functions. It coordinates backend tasks, data analysis, order processing, documentation, logistics, and problem-solving so that departments can work efficiently and maintain reliable workflows.

• Provide internal operational assistance to NAG teams and coordinate activities at departmental interfaces.
• Support sales activities, including preparing offers and assisting with the drafting of contracts.
• Create and manage customer-relevant documents and documentation at the interface with Sales and Customer Service.
• Support the Sales team in preparing for congresses, conferences, and trade fairs.
• Create production work plans based on incoming orders and support work preparation and work scheduling.
• Procure spare parts and consumables for Production.
• Coordinate material procurement for Production at the interface with Precious Metals Management.
• Communicate with…