Sales Operations Coordinator – Off-Price

Job Title:

Sales Operations Coordinator – Off-Price

Our client, an established children’s apparel manufacturer, is seeking a highly organized and detail-oriented Sales Operations Coordinator to support its off-price business. This individual will work closely with sales, production, planning, and logistics to manage the day-to-day operations of key off-price retail accounts. The ideal candidate understands apparel wholesale operations and can manage orders, track inventory, coordinate shipments, and ensure seamless execution from order placement through delivery.

• Provide day-to-day operational support across off-price accounts, including TJ Maxx, Marshalls, Ross, Burlington, and other major retailers.
• Manage purchase orders from receipt through fulfillment, ensuring accuracy and timely delivery.
• Maintain customer order information, pricing, delivery dates, and account requirements.
• Prepare sales reports, order status updates, and inventory availability reports.
• Respond to customer requests, order inquiries, and account-related administrative needs.

• Coordinate with production, planning, warehouse, and logistics teams to process and ship orders on schedule.
• Track open orders, inventory availability, production timelines, and shipping deadlines.
• Monitor order changes, cancellations, extensions, and delivery adjustments.
• Ensure compliance with customer routing guides, shipping requirements, and vendor guidelines.
• Proactively resolve order discrepancies, shipping delays, and operational issues.

• Maintain accurate inventory and order tracking reports.
• Support available-to-sell inventory, stock availability, and excess inventory reporting.
• Help prepare inventory offerings and sales opportunities for off-price accounts.
• Communicate fulfillment updates to internal teams and retail partners.
• Maintain purchase orders, shipping documents, and customer correspondence.

• 2–4+ years in sales operations, sales coordination, account support, or customer service at an apparel manufacturer or wholesaler.
• Experience supporting TJ Maxx, Marshalls, Ross, or Burlington strongly preferred.
• Knowledge of wholesale order management, purchase orders, inventory tracking, and shipping.
• Children’s apparel experience preferred; other apparel categories considered.
• Strong Excel skills and experience with ERP or order management systems.
• Excellent organization, attention to detail, communication, and ability to manage multiple deadlines.
• Proactive and comfortable working cross-functionally in a fast-paced environment.

Salary $65,000-$75,000