Senior Manager, Strategy & Operations

Fora is the modern travel agency, empowering the next generation of entrepreneurs to build thriving travel advisory businesses. We're modernizing the $100B+ travel industry with AI woven through every part of the advisor's workflow, plus global supplier relationships, personalized training, and a vibrant community, all in one place. That's what lets advisors build businesses that scale, while their taste and service create trips no algorithm alone could plan.

At the heart of it all is our mission: to help the next generation of travel entrepreneurs turn their love for travel into a fulfilling career, whether full-time or part-time.

We're mission-driven and obsessed with our customers, and we believe humans and AI are both essential: the best work here comes from people and technology at their best, together. That's not just a philosophy about our product, it's how we build our team. Everyone at Fora gets hands-on with frontier AI tooling as part of the job. At Fora, you'll learn to be AI-fluent, with real experience applying AI to solve problems day to day, wherever you sit in the company.

Founded in 2021, Fora has grown to a team of 250+ full-time employees based in downtown New York City . In 2026, we closed a $60 million Series D led by Forerunner and Tactile Ventures, with continued backing from Thrive Capital, Insight Partners, and Heartcore Capital. We've been named a Linked In Top Startup (2024), one of Fast Company's Most Innovative Companies (2023 and 2025), and one of TIME's 100 Most Influential Companies (2026).

Come build something that hasn't existed before.

As a Senior Manager or Manager, Central Strategy & Operations, you will act as an internal consultant and operator, diving into the highest‑priority opportunities across the company. You will own analyses, frame problems, and drive cross‑functional projects that unlock new revenue streams and operational efficiencies. High performers will graduate to lead a specific business unit or function within 18-36 months.

• Strategic Problem‑Solving
  - Structure ambiguous problems, build analytical models, and synthesize insights into clear recommendations.
• Company Operating System
  - Run and support the company's planning, reporting, and KPI review cadences, keeping priorities, resource allocation, and business outcomes connected and on track.
• Experimentation & Analytics
  - Design experiments, analyze results, and iterate quickly. Translate learnings into concrete next steps.
• Project Management
  - Drive cross‑functional work streams from concept through launch.
• Operational Excellence
  - Design and implement processes, dashboards and KPIs that improve efficiency and scalability of new initiatives.

• Experience:
  
  3-9 years in a growth-stage startup, top‑tier management consulting firm, investment bank, or structured general‑management/rotational program (e.g., Amazon, Uber, Door Dash).
• Analytical Rigor:
  Advanced Excel/Google Sheets; comfort building financial and operational models from scratch and translating data into actionable business insights.
• Entrepreneurial Mindset:
  Self‑starter who thrives in ambiguity, biases toward action, and relentlessly seeks improvement.
• Communication:
  Exceptional written and verbal skills with the ability to distill complex analyses into executive‑ready insights.
• Project & Stakeholder Management:
  Proven track record of leading cross‑functional initiatives on aggressive timelines.
• Education:
  
  Bachelor's degree in Business, Engineering, Economics or related field
• AI Fluency:
  Demonstrates strong fluency with AI tools and workflows, and uses them day-to-day to enhance productivity, automate work, accelerate analysis, and solve problems. Brings both strong judgment around AI…