Head of AI, Data & Process & Transformation

Job Category
:
Managing Principals

Requisition Number
: HEADO
003664

• Posted :
  October 16, 2026
• Full-Time

Showing 1 location

New York, NY 10019, USA

Head of AI, Data and Process Transformation

Who is Gen II?

Gen II is a leading fund administration provider focused entirely on serving private capital asset managers and investors with a best-in-class combination of people, process, and technology. Gen II has more than $2 trillion in private fund capital assets under administration.

With offices in the US and Europe, we’re looking for do-ers, problem-solvers, and entrepreneurs like you who want to make an impact in our industry, grow with us, and create a community where everyone thrives.

Careers mean more at Gen II – more opportunity, more innovation, and more ideas! You’ll have the opportunity to grow in ways that are meaningful to you and work alongside some of the best people in their field. You’ll also receive training which will advance your skill set, both technically and personally allowing you to achieve your career aspirations with us.

Be part of our community that recognizes achievements, promotes from within, and receive meaningful benefits which focus on your physical, mental and financial well-being.

We are in the midst of a significant technology and AI-led transformation, moving from a traditional services model to an AI-native, platform-first operating company.

This role sits at the heart of that transformation. The role will drive tangible impact across multiple work streams — from process re-engineering and strategic delivery through to the practical application of AI and automation across operations. This is not a strategy-on-paper role. It’s about doing the work, moving things forward, and making measurable change happen.

You’ll report directly to the Chief Transformation Officer and work closely with technology, operations, data, and commercial leadership across all regions.

Working with selected partners:

• Own and drive the enterprise process improvement agenda adopting an AI / Tech First approach — identifying, prioritizing, and delivering changes that reduce cost, improve quality, or accelerate delivery
• Lead a team of BA’s to map, challenge, and redesign end-to-end workflows across fund operations by priority – e.g., onboarding, client services and other service lines
• Partner with platform and project teams to ensure that they are adopting a AI / Tech first approach to streamline processes while maintaining adequate levels of control in line with our SOC controls and regulatory requirements
• Create and maintain a process catalogue as a living asset that underpins automation and AI deployment decisions & prioritization
• Work with tech, platform and operational teams to quantify inefficiencies, agree benefits and to drive the adoption of new ways of working
• Working alongside strategic project team and platform owners to support the translation of strategic priorities into structured delivery plans
• Challenge the ‘status quo’ driving a culture of continuous improvement across CX, Productivity and Service Quality.
• Design and present target state processes, highlighting the benefits the changes will bring and introducing appropriate KPIs that evidence this impact

• Support the identification, qualification and prioritization of AI use cases across the business, working with the AI Committee and technology teams to move from concept to deployment
• Support the governance framework for AI adoption, including use case approval processes, risk assessment, and benefit tracking
• Champion practical AI adoption across operational teams — driving awareness, building…