Developer, Career & Life Skills Coaching, Business

We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites.

• Optimizes employment opportunities and vocational rehabilitation services available for customers, including opportunities available through development of transitional employment
  • Uses Active Staffing and other contacts to conduct employer outreach to identify employers that are able to provide transitional employment with a goal of permanent hire
  • Develops transitional employment agreements and submits them to supervisor for approval
  • Coordinates screening and referral of customer candidates for transitional employment
  • Builds relationships with transitional employment employers to ensure satisfaction with transitional services candidates
  • Prepares customers for transitional employment interviews; understands company culture and needs and ensures the customer is able to fulfill those needs
• Conducts employer outreach to identify potential employment for vocational rehabilitation fast track customers, includes marketing of on-the-job training and other means to support employment.
• Understands and incorporates accommodations into employer communications to maximize customer employment opportunities
• Builds relationships with employers to ensure satisfaction with services and repeat business
• Matches customers to jobs available in WeCARE and other systems; refers customers to jobs
• Prepares customers for interviews; understands company culture and needs and ensures the customer is able to fulfill those needs
• Conducts work readiness sessions in small groups or one-on-one with customers. Reviews labor market information, assists with resume preparation, job applications, and interviewing skills development
• Coordinates with job developers from other organizations, including Workforce1, to ensure customers have access to a broad array of employment opportunities
• Conducts customized employer outreach to accommodate specific customer needs
• Receives and uses daily, real-time feedback on the effectiveness of their work and uses it to improve performance as warranted
• Maintains follow-up contact with employers to determine satisfaction with services and plan for quality improvement

• Bachelor’s Degree or higher in social services or a related field such a psychology, vocational rehabilitation, or occupational rehabilitation and four years direct customer service experience providing services in a clinical or social service environment, or an equivalent combination of education and experience
• Experience in programs that place customers in employment
• Experience in a fast-paced, team environment that is performance driven
• Exceptional customer and employer service and engagement skills; prefer training or experience in motivational interviewing techniques
• Excellent organizational skills and strong attention to detail
• Experience with publicly-funded programs;
  Temporary Assistance for Needy Families experience preferable
• Experience in assessing the need for and making reasonable accommodations for customers
• Knowledge of laws and regulatory requirements related to program responsibilities
• Ability to use various electronic systems to carry out duties and responsibilities
• Experience developing employment opportunities for individuals with medical limitations, justice impacted, monolingual, and academically challenged.
• Ability to match and place an average of 10 to 15 job seekers monthly in unsubsidized employment opportunities.
• Must have a job bank of employers that cover the following…